Scrum Master Business Analyst

DORIA A ANYANWU

Newark, NJ 862-***-**** ************@*****.***

EDUCATION

Bachelors in Banking and Finance, Delta State University – Nigeria

CERTIFICATIONS

SAFe Scrum Master, Scaled Agile Framework

Certified Scrum Master, Scrum Alliance

SUMMARY

Experienced Scrum Master, with tenacious and proactive approach towards effectively leading high-performance teams to driving projects from start to finish.

Servant leader and an exemplary team player with definitive leadership and communication skills.

Expertise in overseeing complex, high-value projects with requirement gathering, analysis, planning, project development and risk management skills.

Hands -on leader with background in building a positive working environment for the teams, customer, and stakeholder.

Proficient in task prioritization, risk management and workflow optimization.

Excellent time management and problem-solving skills.

Proven ability to coach and encourage teams into greater self-organization and collaboration.

Great personality able to reach and relate with people from all backgrounds and cultures.

PROFESSIONAL EXPERIENCE

Baker Hughes, Houston, TX 09/2018 – Present

Scrum Master

Organize daily scrum, facilitate meetings, schedule meetings, demo, and decision-making processes to ensure quick inspection and proper use of adaptation processes.

Manage conflict resolution by focusing on scrum values of openness, honesty, and respect.

Effective communicator during daily agile processes.

Manage the numbers of deliverables possible in an iteration, which is based on evidence and reliable source.

Helps the team or individuals to clarify goals and actions to achieve them.

Shields the team from outside distractions and interferences.

Ensure the correct use of scrum processes.

Track and remove impediments.

Facilitates every process with the team for better creativity and improves the efficiency of the development team.

Help the product owner to make the product backlogs in good shape and make them ready for the next sprint.

Understand the needed commitment to deliver products on time.

Understand the value of metrics and incremental delivery.

Understand tasks, backlog tracking, burndown metrics, velocity, user stories etc.

Shell, Newark, NJ 07/2015 – 08/2018

Scrum Master

Maintained a continuous collaborative relationship with the product owner to ensure that user stories and vision are well defined and understood.

Collaborated with other teams in the Agile Release Train to manage cross dependencies and risks

Accustomed to using metrics such as burndown, and burnup charts, velocity, and capacity, to visually track the team's progress.

With the assistance of the Agile Coach, I provided proactive coaching to the team and recommended continuous improvement of process to optimize team productivity.

Helped to mitigate distractions and increase team focus.

Encouraged teams to update JIRA tasks every day to correct status for accurate reports and visibility.

Facilitated stand-ups, backlog refinement, sprint reviews, planning, and retrospectives.

Managed plans, dashboards, and standard project reporting that included but not limited to weekly status reports.

Build excellent working relationships and communication between the offshore and onshore teams.

Improved teams’ agile maturity from level 2, which is considered still as "Storming", to level 5 being the team in optimized.

Wells Fargo, Newark, NJ 04/2013 –07/2015

Scrum Master

Coached and Mentor team members promote agile thinking by ensuring adherence to the process.

Led Scrum and Kanban teams simultaneously with distributed and offshore team members.

Taught team members how to remove impediments, providing escalation to management as needed, anticipating, and making tradeoffs, and balancing business needs against technical constraints.

Created a positive environment and a fun and fluent workflow with product owners to assess sprint progress.

Assisted Product owners with prioritization and grooming of backlog items.

Oversaw project & resource planning and the implementation of Agile/Kanban based execution within two teams.

Designed and defined requirements and specifications, project control with ability to support multiple simultaneous projects.

Ensured that scrum teams practiced core agile principles of collaboration, prioritization, team accountability, and visibility.

Participated in PI planning, INA, System Demo, Scrum of Scrum, ART Sync and Agile Community of practice.

Ensured Agile principles of transparency, Inspect, and adapt, are implemented throughout the process of production.

Worked closely with the product owner to ensure the backlog remains groomed and ready for team's consumption.

Built a trustworthy working environment where less vocal, and quiet team members started opening.

Wells Fargo, Newark, NJ 06/2011 - 03/2013

Business Analyst

Analyzed data from a wide variety of sources. Identified problems, perceptions, and potential trends; drew conclusions and advised management on business policies and practices.

Managed the Enhancement Submission Process through Idea Lab. Worked with internal and external organizations to ensure successful outcomes for each campaign.

Executed and provided oversight of surveys for both internal and external audiences.

Designed low to moderately complex surveys with assistance as necessary. Compiled, analyzed, and summarized feedback.

Evaluated business processes that may cross multiple areas within the organization. Identified potential threats and issues and brought them to the attention of executive management.

Through frequent customer interaction, identified and documented customer needs and requirements; proposed strategies to accomplish objectives.

Researched and resolved issues directly impacting the customer and internal organizations. Offered solutions and ensured issues were appropriately routed for resolution or addressed by appropriate areas.

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