Front Desk Dental Assistant
Resume:
Leena Watson
Customer Savvy
East Windsor, NJ ***20
******@*****.***
I have worked in Customer Service over 20 year now.. Learning and lhelping others is my passion seeing and a smile. I am a team player and can work independently as well as an ambitious team player. I thrive off of making my Customers have an amazing day. Therefore, comfortable and my satisfied and strive to over exceed their expectations. Willing to relocate: Anywhere
Sponsorship required to work in the US
Work Experience
Human Resources Coordinator/Recruiter
Newark Public Schools - Newark, NJ
May 2003 to March 2021
Processed payroll for over 9,000 employees
General clerical office duties
Managed over 20 employees
Maintained employees schedules
Maintained office budget
Scheduled & confirmed Director traveling schedule
Front Desk Agent
Marriott International, Inc. - Princeton, NJ
March 2015 to May 2015
I try my best to assure my guest are always pleased upon check in and check out. That's what brings them back to our hotel.
Customer Service is also one of many great assets that I continue to carry to all clients. I come in early to assure breakfast, transportation and any other needs most guest have upon check out. Adminstrative Assistant
Newark Public Schools - Newark, NJ
April 2009 to January 2015
Administrative Assistant
Payroll Processing
Human Resources Hiring, layoffs, leave of absences Purchasing
Faxing
Organizing Files Quarterly
Greeter Clients
Works in organizing a timely fashion
Handled multi line Switch Boards - inbound
Front Desk Clerk
Double Tree by Hilton Hotel - Maryland
April 2009 to January 2015
Greeted Guest
Registered guest
Double Check rooms to make sure they were up to guest standards Assured guest request were ordered
Bagged and baked cookies
Helped wherever needed for my team
Customer Service Representative
Marriott International, Inc. - Somerset, NJ
April 1997 to September 2005
Inbound and Outbound High Volume Call center.
Administering follow up calls for clients.
Booked and over exceeded my reservation minimum every quarter. Booked reservations
Handled over 3,000 customers Inbound
Front Desk Manager/ Dental Assistant
Plainfield Health Care Center - Plainfield, NJ
June 1999 to September 2003
Handled all incoming and outgoing phone calls
meet and exceeded quota orders
monthly store inventory
handled creative thinking and problem solving
processed all customers orders; meeting all deadlines Lifting and stoking over lbs.60
Cooking & cleaning as needed
Made sure my patient was happy during her last days Education
Certified Medical Assistant
Middlesex Community College - Edison, NJ
September 1999 to May 2018
Associates Degree in Liberal Arts in Liberal Arts
Central Career School - South Plainfield, NJ
May 2001 to June 2003
High school diploma or GED
Skills
• Administrative Assistant (10+ years)
• Dental Assistant (10+ years)
• payroll (10+ years)
• Processor (Less than 1 year)
• Front Desk
• Quickbooks
• Bilingual
• Reception
• Multiple (10+ years)
• Certified Dental Assistant (10+ years)
• Accounts Payable
• MS Office
• Billing
• Microsoft Excel
• Microsoft Office
• Outlook
• Receptionist
• Word
• Data Entry
• Filing
• accounting
• Scheduling
• Marketing
• Excel
• Dentrix
• Medical Scheduling
• Dental Receptionist
• Office Management
• Phone Etiquette
• CRM software
• Time management
• Customer service
• Sales
• Eaglesoft
• Chairside Assisting
• Personal Assistant Experience
• Infection Control Training
• Medical Imaging
• Search engines
• Android
• iOS
• Mac OS
• Typing
• Windows
• Insurance Verification
• Medical Records
• Experience Administering Injections
• Technical Support
• Operating Systems
• Customer support
• English
• Multi-line phone systems
• Medical office experience
• Medical receptionist
• HIPAA
• Employee Orientation
• Laboratory Experience
• Microsoft Powerpoint
• Property leasing
• EMR Systems
• Recruiting
• Dental office experience
• HEDIS
• Managed care
• Data collection
• E-commerce
• Microsoft Word
• Microsoft Outlook
• Warehouse experience
• Word processing
• ERP systems
• Medical Billing
• Medical terminology
• Upselling
• Negotiation
• ICD-10
• Epic
• Vital Signs
Additional Information
Skills
Certified Administrative Assistant, Certified dental Assistant, Payroll Processor, M.O.U.S Certified,
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