Grayslake, IL *****
*********@***.***
MEGAN TEVIS-WILLIAMS
OBJECTIVE To obtain a position in which I can use my customer service, organizational, and team building skills.
SKILLS & ABILITIES Proficient in all standard desktop software, CRM applications, and design programs, as well as all office equipment. Diversified skill sets covering administrative support, client relations, handling one on one with resources and client resolutions. Account management and goal-oriented measures for monthly reports. Excellent inter-personal, phone and digital communications skills.
EXPERIENCE UNITED STATES DEPARTMENT OF DEFENSE FITNESS CENTER, MILLINGTON, TN RECREATION ASSISTANT
November 2019-June 2022
• Daily reporting and cash handling
• Assisted in planning, scheduling, and publicizing various activities and events.
• Oversee the sale of the retail items associated with activities
• Conducted instructional classes and performed basis fitness orientation.
• Work front desk to sign in, greet, and address any concerns of members.
APPLE, REMOTE/WORK FROM HOME
CDEA ADVISOR
April 2014-April 2016
• Online customer support
• Technical support and sales
BARETC, HOUSTON, TX
PROMOTIONS SPECIALIST
January 2011-April 2014
• Answered incoming calls as first contact for referrals
• Open service orders for processing requests
• Handled all incoming mail and sorting per required licensing, etc.
• Met sales goals monthly
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FARMERS INSURANCE, HOUSTON, TX
SALES AND ADMINISTRATIVE SUPPORT FOR AGENTS
June 2010-January 2012
• Office support for insurance agents
• Answering calls and scheduling appointments
DIAGNOSTIC HEALTH, HOUSTON, TX
DIAGNOSTIC SCHEDULER AND MEDICAL INSURANCE ASSISTANT March 2007-May 2009
• Diagnostic image scheduler
• Prep patient for exams
• Insurance billing and verification
EDUCATION ASHFORD UNIVERSITY, BACHELOR OF SOCIAL AND CRIMINAL JUSTICE LAMAR UNIVERSITY, ASSOCIATE OF BUSINESS ADMINISTRATION AND MANAGEMENT WEST BROOK HIGH SCHOO, HIGH SCHOOL DIPLOMA
REFERENCES Available upon request.