SONYA FISHER
CONTACT
***************@*****.**
m
polis, Ohio 45631
PROFESSIONAL SUMMARY
Hardworking and reliable
manager focused on going
above and beyond to support
team and serve customers.
Trained in costumer and
offering top-notch professional
abilities. Motivated to continue
to learn and grow as OVB
professional.
SKILLS
Performance evaluations
Time management
Cost control and budgeting
Networking and
collaboration
Employee training and
development
Cross-functional team
management
Policy and program
development
Administer finances
Hiring and training
EXPERIENCE
BEAUTY CONSULTANT SALES REPRESENTATIVE Jan 2019 Current Lbri pure and natural, Gallipolis, Ohio
Tracked changing products and seasonal trends to offer customers optimal advice for all beauty needs.
Offered personalized beauty product and regimen
recommendations to drive sales.
Assisted with changes to product assortment and regularly remerchandised products to match brand plans.
Built trusting relationships with guests to influence beauty regimens.
Engaged customers and actively sold products from both established and new beauty brands.
Advised customers on skin care and make-up based on skin types, budgets, and desired looks.
Boosted sales by recommending merchandise based on expert styling and brand knowledge and client preferences. Highlighted sales and promotional events by setting up advertising displays and arranging merchandise.
Recorded transactions in point of sale system and handled monetary transactions accurately and effectively to secure maximum sales.
Optimized customer service and drove repeat business by promoting benefits of and enrolling customers in loyalty program. Maintained revenue by attracting customers with attractive sales displays.
Calculated sales prices and total purchases, and processed cash or credit transactions.
MANAGER Mar 2015 Current
Tuscany, Gallipolis, Ohio
Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies.
Led cross-functional projects and identified and solved complex problems in all areas of business.
Prepared payroll and maintenance budgets for corporate management approval.
Drove shrink results through compliance with all guidelines involving safety, loss prevention, and cash-handling procedures. Supported back office procedures, including hiring and employment processes.
Worked with finance team to manage and streamline accounts payable, accounts receivable, and payroll processes. S
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Managed business operations, working closely with senior management to develop KPIs, build operating dashboards, and monitor performance.
Tracked labor, sales, and inventory and managed operations to maximize returns.
Managed employee performance through disciplining, coaching, and counseling.
Forecasted expected demands and created plans to accomplish objectives while maintaining budgets and maximizing employee satisfaction.
Communicated policy updates to the department, answered questions and enforced compliance.
Performed facility checks to verify cleanliness and client safety. MEDICAL ASSISTANT Mar 2006 Jul 2014
Holzer clinic, Gallipolis, Ohio
Administered oral and parenteral medications and immunizations as directed by supervising the physicians.
Improved clinical operations and productivity by promoting efficient patient flow.
Provided clinical and operational support in the delivery of patient care in physician practice settings and in clinical offices. Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures. Measured vital signs, including pulse rate, temperature, blood pressure, weight, and height.
Organized, reviewed, and forwarded incoming test results to the physicians.
Supported front office operations including billing, invoicing, scheduling, patient check-in and check out, procedures tracking, reporting, and insurance verification.
Administered injections and medications, dressed wounds, and collected lab specimens for tests.
Interviewed patients to obtain medical information and document vital signs.
Answered phone calls and scheduled or followed-up on appointments.
Maintained and updated patient information and vital signs in electronic medical records or hospital databases.
Prepared and maintained all supplies in exam rooms by ordering, distributing, and managing inventory.
Prepared treatment rooms for patient examinations. Prepared specimens for outside lab testing, as ordered by the physicians.
Prepared patients for examinations, procedures, and treatments. Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic.
Cleaned, prepared, and maintained examinations rooms and treatment areas.
Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories.
Recognized on multiple occasions for efficiently handling administrative duties, including answering phones, scheduling appointments, maintaining medical records, processing patients, billing, and bookkeeping.
EDUCATION
CERTIFICATE FOR SURGICAL TECHNOLOGIST May 2006
Buckeye hills, Rio grande, Ohio
GPA 4.0.
Graduated in top 5 % of class.
Graduated with honors.
HIGH SCHOOL DIPLOMA - COLLEGE PREP May 2001
River valley, Cheshire, Ohio
GPA 3.8.
Graduated with honors.