Customer Springs

Charnifa Faustin

**** ** **** *** **** *** Lauderhill FL, 33313

954-***-**** adsum4@r.postjobfree.com

https://fccedge.com/Charnifa-Faustin

WORK EXPERIENCE

Allied Healthcare Solution, Coral Springs July 2020 - January 2021

HHA

Followed communication procedures, guidelines and policies.

Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.

Researched answers or solutions as needed.

Reviewed or made changes to customer accounts.

Provided accurate, valid and complete information by using the proper methods/tools.

Met personal/team sales targets and call handling quotas.

Kept records of customer interactions, processed customer accounts and filed documents.

Provide in-home, one-on-one care and companionship for an elderly client with dementia.

EDUCATION

Florida Career College, Laderdale Lakes February 2021

MAT

Venipuncture (specify types)

Vital Signs

Glucose Testing

Administer injections

Assisting with EKG and Respiratory tests

Assisting with physical examinations, set up instruments and supplies, explaining procedures to patients

Bilingual in (Languages)

Obtaining Medical History

Clinical: EKG, OSHA, Venipuncture, assist in minor office procedures, Urinalysis, Audiometer, Glucose, Autoclave, Vital Signs, Injections, Spirometry and Hemocue machines

EKG

Pharmacology, Medication Administration and Diagnostic Imaging

LICENSES

Charnifa Faustin, Lauderdale Lakes September 2021 - September 2023

CPR

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