Customer Service Warehouse Technician

Professional Profile

Detail oriented individual with over 3 years management experience. Great leader with experience running operations for a small company under a large corporation. I am looking to grow my career with a company that values hard work and communication.

Qualifications

Background in management and customer service

Experience with hiring, termination, and disciplinary actions

Detail oriented

Excellent verbal and written communication

Experience running labor, food costs, and keeping inventory

Analyzing P&L

Logistics experience

Bachelor’s in Business Administration with a concentration in Human Resources

Conferral date is set for January 1, 2023

Education

Bachelor of Science in Business Administration, concentration in HR

Southern New Hampshire University

Conferral date- January 1, 2023

Current GPA: 3.51

Bachelor of Science in Nursing, B.S.N.

Southeastern Louisiana University

Changed Major- NoDegree

Current GPA: 3.45

Experience

Utility Associate

Walmart 12/2020- Present

Audit Pallets: go through pallets and find mistakes

Safety Compliance: on the safety team, perform safety inspections, notify supervisors of any deviances

Forklift operation: load and unload trucks, stack pallets

Warehouse Technician

North Oaks Medical Center 11/2021- Present

Stock units: Keep designated units stocked

Stock crash carts: refill crash carts, keep everything within date

Start/Close charges: Use Epic to charge crash carts to patients, start/close charges through third-party for beds and wound vacs

Documentation: keep thorough documentation of all charges and patients

HIPPA: compliance

Outdates: keep inventory up to date

Manager

Dominos Pizza 01/2018- 4/2021

Customer service: took care of customers who had a less than perfect experience

Inventory: to be completed every night, outdates

HR: keep store staffed, keep records up to date, labor law compliance

Ordering Truck: three times a week

Delivery Driver: when short staffed

Quality: manage and control the quality of products and services

Cash: Made nightly deposits for the business after closing

Customer Service

Taco Bell 06/17- 01/18

Maintain area: clean area, stock area

Customer service:Greet and ring up customers

Money: take money, give change, keep a balanced drawer, make cash drops

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