Customer Service Deputy Clerk
Resume:
Tracy Hester
859-***-**** *********@*****.***
EDUCATION
Holmes High School, Covington, KY
• High School Diploma 1984
WORK EXPERIENCE
Boone County Courthouse, Burlington, KY March 2017- July 2022 Deputy Clerk
• Provided proficient service to customers in the office and over the phone
• Renewed car tags
• Registered vehicles
• Maintained and updated physical and electronic records in government system
• Assisted in election operations
Kenton County Detention Center, Covington, KY June 2015- March 2017 Booking Officer
• Timely entered data into computer systems to process inmates upon arrival
• Retrieved data to complete processing at time of inmates’ release
• Practice sensitivity to cultural needs when gathering information from inmates
• Maintained and updated physical and electronic records
• Sustained a clean and sanitized working space
Kenton County Sheriff’s Office, Covington, KY 1989-December 2014 Clerk
• Started seasonal/part time; Hired on as a full-time employee 2 years later
• Collected county and state taxes
• Completed timely vehicle inspections as Vehicle Inspector
• Entered documentation into public record system for deputies to serve to public
• Managed cash drawers, balanced money, made daily deposits
• Utilized Quick Books system to log deposits
• Wrote monthly checks for districts
• Filed paperwork, scanned, and processed files electronically and physically
• Provided quick and efficient customer service in the office and over the phone
• Assigned as next in charge when supervisor was out of office Certifications and Trainings
• Completed training for Criminal Justice Information System Full Access, 40 hours Learned to enter warrants into government system
• Certified Notary Public in Kentucky
• Certified to operate MDT System (System used in deputy’s vehicles) Tracy Hester
859-***-**** *********@*****.***
References
• Dawn Spritzky, Supervisor at Boone County Courthouse
• Maggie Neagle, Co-worker at Kenton County Sheriff’s Office
• Ruby Butcher, Co-worker at Boone County Courthouse
• Additional references available upon request
Contact this candidate