Customer Service Production Operator

Deanne Wiggins

Stockton, CA *****

**.********@*****.***

Work Experience

Waist Bead Creator

Waist Beads By Queenin

September 2020 – Present

Creates beautifully handcrafted waist beads. I am a vendor who promotes my online business across the bay area.

DATA PROCESSOR

OLD REPUBLIC TITLE COMPANY Stockton, CA

June 2019 – March 2020

Processed mortgage insurance files with great accuracy. Spoke with many lendors on behalf of company Maintained company mail and distributed employee payroll. Performed various clerical duties.

SR.SERVICE SPECIALSIT

San Joaquin County Superior Court-RICOH - Stockton, CA

December 2014 to Present

Quality Control legal documents for all errors before a judge. Ensure all departments have the proper

documentation needed. Maintain all Ricoh products and copiers for superior court staff. Log all

documents received in each department with no errors. Constant praise for a job well done.

RECEPTIONIST

MARIE'S BOARD AND CARE - Hayward, CA

January 2013 to November 2014

Answered company telephone line professionally and took appropriate notes. Emailed future and

existing customers regarding any questions. Assisted with preparing lunch for 26 disabled adults.

Handled daily heavy flow of paperwork and assisted invoice and shipping problems. Assisted patients

with food selection, inquiries and order customization requests.

PRODUCTION OPERATOR

FEDEX OFFICE - Hayward, CA

September 2010 to December 2012

Determined the most cost effective routes for shipments. Processed FedEx Ground/Express packages

with no error. Managed shipment schedules to maximize productivity. Update the database with

changes in carrier status. Emailed suppliers, carriers and customers with shipping updates. Performed

advanced computer processing of images for assignments. Provided friendly customer service. Multiple

positive reviews acknowledging dedication to customer service.

RECEPTIONIST

MANHEIM S.F. BAY - Union City, CA

August 2008 to September 2010

Excelled in role requiring the ability to handle a variety of customer service and administrative tasks

and resolve customer issues with expediency. Demonstrated proficiencies in telephone and front desk

reception within a high volume environment. Consistently praised by management for the quality and

timeliness of reports and attention to detail

ADMINISTRATIVE ASSISTANT/INTERN

QUALITY CHIROPRACTIC - Stockton, CA

February 2008 to June 2008

Maintained a clean reception area. Greeted numerous visitors including patients, VIPS, vendors,

and interview candidates. Opened and properly distributed incoming mail. Answered incoming and

outgoing calls while recording accurate messages. Performed chiropractic therapy on patients such as

ultra sound and muscle stimulation.

Education

CERTIFICATE in ADMINISTRATVE ASSITANT

CAREER COLLEGE

June 2008

Skills

RECEPTIONIST, CUSTOMER SERVICE, RETAIL SALES, BILLING, BOOKKEEPING

Additional Information

SKILLS & ABILITIES

• Front Office Operations, General office skills

• Computer Savvy, Insurance Billing, Bookkeeping

• Excellent communication skills, Great leadership skills

• Provides an elevated customer service experience to generate a loyal clientele

• Scheduling appointments, exceptional customer service

Contact this candidate