Bankruptcy Specialist Property Preservation
Resume:
TaShon Jones
**** ***** **, *******, ** *****, 769-***-****, ***********@*****.***
Career Objective
To pursue a challenging career in a progressing industry, applying my skills and knowledge while continuing to train and advance to the next level.
Summary of Qualifications
Extensive experience in Mortgage/Banking inclusive of Underwriting, Due Diligence, Case Management (Portfolios), Loan Processing, Exceptions (Research) and Collections. Strong knowledge in review of; RESPA, HUD-1, GFE ECOA, The Safe Act, Flood CERT and Appraisals. Familiar with the HAMP and Non-HAMP loan process, as well as guideline changes and updates. Experienced with many aspects in remediation including but not limited to bankruptcy and flood determination.
Professional Experience
Administrative Assistant
August 2021 to Present – Parker Plastering,
Jackson, MS
●Make sure all incoming and outgoing invoices are correct and documented in system
●Processe time cards for weekly payday
●Compiled weekly report on jobs that needed to be done for the crews in the field
●Take calls when necessary to maintain high level of communication between the office and the field
●Work with other teams as necessary, to ensure that relevant information is shared as required and the appropriate actions are taken to meet client needs
Quality Assurance Specialist
June 2019 to July 2021 – Luxor Staffing,
Dallas, TX
●Review and made sure formula for batch was up to par
●Incrementally increase productivity without jeopardizing quality
●Made sure batches each bath was labeled correctly
●Worked with other teams as necessary, to ensure that relevant information is shared as required for the next shift
● Provided feedback for any loss of production of product for management
Claims Analyst
June 2017 to January 2019 – Solomon Edwards Group,
Coppell, TX
●Review and Audit Account histories, disbursements, credits, Investor Payments, invoices, and significant dates to balance transactions and make Loss Determination, process Makewhole to Servicer, Investor, and or Vendor.
●Processed the following Claims: GSE Escrow, Unclaimable Advances, Attorney Fees, Property Preservation, FHA/VA Debenture Interest
●Incrementally increase productivity without jeopardizing quality
●Engage, monitor, and mane vendors
●Work with other teams as necessary, to ensure that relevant information is shared as required and the appropriate actions are taken to meet client needs
●Manage a diversified portfolio and provided feedback from loss analysis summary to ensure advance actions were taken within the default servicing processes comply with internal policies and investor guidelines and claim is balanced
●Managed relations across business units, and collaborating with investors and vendors, regarding procedural, technical and / or operational functions
Flood Remediation (Team Lead)
February 2016 to August 2016 – Newbold Advisors, Fort Worth, TX
●Reviewed random adequacy reviewed worksheets from team to assure quality.
●Distributed daily work for flood fill task needing to be closed out daily.
●System’s liaison between the vendor and major bank ensuring associate’s access was granted for needed system’s
●Oversaw between 10 and 12 associates ensuring attendance and handbook policies were upheld.
●Administered any disciplinary action required due to attendance or performance issues.
●Updated reports pertaining to work completed and outlined any trouble files that came about for escalation to the necessary business line to resolve.
Bankruptcy Specialist 1
August 2014 to January 2016 – Allsec Tech, Irving, TX
●Prepares proof of claims, and motions for relief, if accounts become delinquent.
●Accurately review and validate court documents, referrals and data uploaded from court house.
●Ensure policies and procedures for the Fair Debt Collection Practice Act and Bankruptcy Code are followed
●Recommended whether amendment was or was not needed for Proof of Claim.
●Escalates any identified issues or risk to management.
●Calculated escrow associated with gap payments and late charges that occurred.
●Review and approve monthly disbursement of funds for Bankruptcy.
Bankruptcy Specialist
May 2014 to August 2014 – Newbold Advisors, Fort Worth, TX
●Accurately review and validate court documents, referrals and account data uploaded from court house.
●Ensure policies and procedures for the Fair Debt Collection Practice Act and Bankruptcy Code are followed
●Properly documents all account activity in the computer system.
●Prepares proof of claims, and motions for relief, if accounts become delinquent.
●Escalates any identified issues or risk to management.
●Documents all account activity in system along with associated with payment or fee findings.
ROQA Credit and Compliance Analyst
November 2013 to April 2014 – Pinnacle Staffing, Dallas, TX (Client – CoreLogic, Westlake, TX)
●Audited HAMP & Non-HAMP FHA, VA and USDA in compliance of Freddie & Fannie guidelines
●Reviewed loans for permanent modifications
●Reviewed financial statements, credit reports, hardship letters, bank statements and appraisals.
●Review of GFE, HUD-1 to insure loan is in compliance with The Safe Act.
●Made decisions for loans resulting in a suspension, pass or fail status
●Completed QA Underwriting checklist via audit to assure compliance
ROQA Underwriting Auditor\Team Lead BPG Post Coordination
February 2012 to July 2013 – Aerotek, Dallas, TX (Client - Bank of America, Dallas, TX)
●Audited HAMP & Non-HAMP FHA/ Freddie & Fannie loans via waterfall guidelines
●Reviewed GFE, HUD-1 and Appraisals to insure loan Compliance
●Reviewed financial statements, credit reports, hardship letters, bank statements, ETC
●Calculated income on loans to determine the accuracy of the previous underwriter
●Made decisions for loans resulting in a suspension, pass or fail status
●Completed QA Underwriting checklist via audit to assure compliance
Regional Account Executive
March 2008 to February 2012 – Comcast ASC, Jackson, MS
●Reviewed and analyzed accounts to best streamline rates
●Talked with customer about most current promotions offered
●Maintained accurate database maintenance as well as updates and corrections
●Help company maintain customer base with competitors for Southern Region
SR Underwriter
December 2004 to February 2008 –Home Banc, Atlanta, GA
●Analyzed income, assets, property valuations and credit documents for credit approval
●Reviewed Appraisals, Hud-1, TIL and GFE
●Responsible for reviewing, analyzing and underwriting large, unusual or complex individual consumer requests and products both conforming and Non-Conforming via Fannie and Freddie guidelines
●Manually calculated income (salary and self-employed) using documents provided by borrower
●Analyzed appraisal reports, loan safe reports and field reviews insuring property values were supported
Credit Card Fraud Analyst
January 2000 to November 2004 RPI (Client Washington Mutual, Pittsburgh, PA)
●Contacting merchants and cardholders to validate the authenticity of charges
●Investigate alleged fraudulent activity on accounts to discuss with higher up to determine resolution
● Analyzing cardholder and merchant accounts to identify activity that may be deemed fraudulent
●Compiles and routes reports capturing status of current cases
●Worked with needed departments to help prevent fraud claims and prevent loss
Education
Callaway High School Jackson, MS 1989-91
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