Management, Customer Service,Security Officer, Sales

Robert J Berger

**** *** ***** ******* ****, Lot #204

Pueblo, Colorado US 81005

Tel: +1-719-***-****

Cell: 719-***-****

Fax: n/a

**********@*****.***

n/a

OBJECTIVE

To find gainful employment that will provide stimulate rewards both financially and challenging. The chance to be part of a team that works as one in achieving the objective for each task that's asked of us. Most of all utilizing my past employment history as significant growth for any position that requires teamwork or leadership.

WORK EXPERIENCE

Lowe's Home Improvement, Pueblo, Colorado US 02/2016 Started as a seasonal associate in the paint department (two months), which consisted of helping customers with color, application and style. Job duties included of pricing, stocking and cleaning/safety for our customers. I then moved into a permanent position as a grounds tech and purpose solution associate (four months). Job duties consisted of cleaning of offices, bathrooms, break room, and store floors throughout. Maintenance of different machines throughout the store. Supervision of major components like sprinkler system (paperwork, approval from local fire department and updated key and checks), compactor (maintenance from company, system checks and paperwork), and lighting throughout store and outside grounds. I then was able to take a position in plumbing as a sales specialist. Job duties are helping customers with designing of bathrooms, stocking, pricing and product knowledge for replacement or remodeling of current use of items. Convergence Call Center, Pueblo, Colorado US 12/2015 - 03/2016 Positions I accepted was for inbound sales calls for Direct TV with the same schedule as my friend from Walsenburg Colorado. Job duties were to receive calls from new or existing customers and either up sell them or sign them up for new service. Most calls consisted of existing customers with issues from signing up with services they didn't want or need. So good customer service was needed in handling these calls. Computer knowledge was needed along with phone operations as well. SPRH Spanish Peak Reginal Hospital, Walsenburg, Colorado US 09/2014 - 11/2015 Maintenance Worker II; Job duties were to clean all public bathrooms and trash taken out daily. Clean certain patients rooms designed for pacific days of the week with floors as well. Light fixtures and lights repaired or swapped out as needed. Seasonal duties performed deemed by conditions of time of year. DOC Department of Corrections, Model, Colorado US 08/2013 - 09/2014 Security Officer I - Job duties were to maintain security throughout facility with structure and offender population. Position consisted of housing, dining, yard and fence securities as well as acting in accordance with Colorado laws to regulate offender behavior with positive or negative write ups. Our number one assignment was getting each offender ready to be productive and law abiding citizens. First Choice Market, Walsenburg, Colorado US 05/2012 - 08/2013 I began my employment as a stocker (3 months) which consisted of stocking of various products throughout the store and pricing. Customer service was critical in helping customers with product knowledge and location of product. I then moved to the meat department as a team member(four months)and helped with stocking, product knowledge, learning to cut the different meats with knives and machines. Pricing was key to movement of product. I then was promoted to lead butcher and was able to run the department with added responsibility to keep product stocked with various cuts of meat and not to over stock to keep product fresh and movement of cost saving prices. With the holidays came different responsibilities on stock of product and ordering proper amounts. Customer service was key to building relationships with customers so repeat business was needed to ensure product flow.

DOC Department of Corrections, Mead, Colorado US 08/2011 - 04/2012 Security Officer I - Job duties were to maintain security throughout the facility. Follow strict rules and regulations on behalf of the Colorado laws set forth to ensure safety for staff and the prison population. Housing, outside fence grounds, yard and eating area were maintained by security officers with the mind set to offer offenders guidelines to follow the rules and become productive citizens in our communities. Proper paperwork was key to either give offenders positive feedback or discipline in areas that needed attention. Upholding professional demeanor throughout your day to day responsibilities was key to setting the standard for offender and staff communication and working environments. FRC Furniture Row Company, Terre Haute, Indiana US 02/2005 - 05/2011 Sales associate (three months)- Good communication with staff and customers along with excellent product knowledge. Unloading and stock of product and cleaning of store was needed weekly to maintain an environment for a welcoming experience for our customers. Sales were very much needed to ensure that our store was productive and I was able to provide for my family due to the fact we were only paid commission for our services.

Assistant Store Manager(13 months)- I began my new position in Chattanooga Tennessee with the same responsibilities as an associate but with the added duties of established guidelines to run a successful store. I came to my new store without a store manager so my duties endured seven days a week for two months without a day off. I did payroll, hiring, a layoff of a warehouse team member and training with staff to keep sales competitive with other stores throughout the company. Money drops every night, new product setup, product repair and rotation of product damaged for selloffs we're other duties I performed as well. When the new store manager arrived we established a winning team that ran like a machine, we were able to make this store which was a Furniture Store Outlet the number two store in the company. With that success I was able to promote to store manager being the second fastest promotion in company history. Store Manager - My promotion was to a fairly new store in Midland Texas which was a Furniture Row Company that had Oak Express, Bedroom Expressions, Big Sur waterbeds with dinning, office and living room products. Denver Mattress and Sofamart rounded out the row that I didn't have direct overviews for. I was overall manger for the facility that consisted of trash disposal, lights inside and outside, landscaping, parking areas and delivery of product. My store management position consisted of me promoting two assistant managers and bringing my store to one of the top 10 stores in the company for several years running. While being the store manager I was able to be named in the top ten salesman in the company for several years running as well. My team and I was able to be awarded to the top ten store nation wide for overall scores for sales, store cleanness, floor layout, paperwork up keep and knowledgement of company history and present use of products.

EDUCATION

John Mall High School Walsenburg, Colorado US

College Prep High School Deployment in N/A, GPA: 3.2 1989 - 1993

Student Council for all four years running as class president, FBLA for two years, Mathematics member for two years, College Prep classes junior and senior years, Varsity Football four years with two all conference nominations, Basketball four years with Varsity for three years and one year all conference and Track and Field for one year with regional qualifications for 400 and 400 bi relay. SKILLS

Customer service, sales, management, team member and knowledgement of product and procedures for any task asked of me, fast learner, organized and willingness to succeed in anything that's asked of me. Winner mentality