Customer Service Sales Associate
Resume:
Marisol Aiello
**** ****** **** **.. *******, TX 77494 586-***-**** ******************@*******.***
Customer Service Representative
Profile Summary
Tenacious and dedicated account executive with a positive attitude and strong work ethic. Unwilling to fail with a passion to succeed. Superior customer service skills determined to put customer satisfaction first. Resourceful decision-maker and critical thinker with strong problem-solving skills. Superior interpersonal, communication and team-building skills with the ability to build trust and rapport. Proven ability to smoothly manage complex and conflicting needs in a dynamic environment.
Core Competencies:
Account Management New Business Development Sales Presentations
Customer Service Networking Cold Calling Mentoring Training
Solution-Based Sales Innovative Sales Techniques Project Management
Professional Experience
Miles and Miles Law Firm Mt. Clemens, MI
Administrative Assistant 2018 to 2022
Greet and welcome guests in person answer and direct inquiries to designated department. Consistently provide outstanding customer service. Maintain executive managers calendars by planning and scheduling appointments, conferences, teleconferences and travel. Train new employees in successful customer service techniques. Develop and utilize effective filing retrieval system and maintain office supplies by ordering all products that are low.
Job Duties:
Develop and utilize effective filing retrieval system and maintain office supplies by ordering all products that are low.
Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
Communicated with clients to review neccesary documents needed before appointment, review questions and determine special circumstances.
Promoted efficient document processing bu maintaining orderliy and clean filing room.
Coached new employees on adminstrative procedures, company policies and performance
Standards.
Sorted and distributed mail and recorded incoming deliveries.
Monitored Premises, screened visitors, and updatedincoming client logs.
Khols Macomb MI
Retail Associate 2018 to 2020
Assist customers in finding or selecting items, providing recommendations for home décor products.
Stock replenish and organize inventory with accuracy and efficiency. Provide outsatnding customer service .
Accmplishments:
Received good performance rating for assisting team members to help organizie products on floor
displays.
Created Successful Sales Strategies that increased sales growth in home deaprtment.
Received high Sales Associate rating for aiding Spanish speaking cutomers, that led to repaeat loyal
Customers.
Iniated inventory control measures to sustain stock levels and helped to order new inventories.
References
Mayra Lorenza
Owner and Attorney
MILES and Miles
Mario
Store Manager (
Khols
Edwin Guzman
Executive Assistant
Miles and Miles
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