Debt Collector Customer Service

CURRICULUMN VITAE

PERSONAL DETAILS

Surname Methula

Full names Nomcebo

Date of birth 11 October 1981

Gender Female

Languages English (Fluently), siSwati, Tswana

Health Excellent

Criminal offence None

Residential Address T0932,Marikana, Kwa Thema, Springs,1560

Contact number (C) 063*******/073-*******

Email address **************@*****.***

Nationality South African

EDUCATIONAL QUALIFICATIONS

Last school attended St Michaels’ High School

Highest Grade passed O'Level

Year obtained 1998

Subject Passed Maths, Geography, Biology, Food & Nutrition

and English.

TERTIARY EDUCATION

Institution Majuba College

Diploma Obtained National Diploma in Human Resources Management

Year 2001

SKILLS AND COMPETENCE

Good Communication and Written Skills, Time Management, sound knowledge of Ms

Word, Excel and Outlook, Good Listening and Problem Solving Skill, Strategic Thinking,

Interpersonal Research, Team Building Skills, Decision Making

Customer Service, Sales Training and Attention to Detail and High Level of Accuracy.

PERSONAL MOTIVATION

Maintaining High Standard of Work Under Pressured Conditions,

Willing and keen to gain experience in other field of work.

Easily adaptable to change,

Able to communicate actively at all levels,

Comfortable with working Independently or in a team

Prepared to further studies.

ATTRIBUTES

Honest and Trustworthy, Respectful and Flexible, Efficiency, Confidentiality.

INTEREST AND HOBBIES

Exploring, sharing ideas with friends, reading and teaching.

WORK EXPERIENCE

Recent Company Bankcol International

Position Debt Collector

Start Date 03 September 2012 to 03 May 2013

Reason for leaving Contract Expired

Duties Collecting Nedbanks Handed Over Accounts

Previous Company African Bank (Soweto Bara Mall)

Position Sales Consultant

Start Date 01.04.2009 to 31.03.2010

Reason for leaving Career Growth

Duties

Client Service

Credit Evaluation

General Office Administration

Office Maintenance

Bad Debt Collection

Previous Company Capitec Bank

Position Sales Consultant

Start Date 15.11.2005 to 31.03.2009

Reason for leaving Received an offer at African Bank

Duties Client Service

Driving Unique Client Services and Promoting Products of Capitec Bank to Client

Sell Capitec Bank Products and services

Teller

Opening Savings Accounts

Granting credit to Potential clients

Providing Good Customer Services in welcoming Clients

Office Maintenance

Bad Debt Collection

Team participation

Previous company Douglas Consulting

Position Administration officer

Start date 01.02.2004 to 01.02.2005

Reason for leaving Received an offer at Capitec Bank

DUTIES

Typing and designing slides for presentation (Power Point)

Scheduling meeting for the Director

Diary management and taking messages

Contribute to compilation of Reports(Corporate strategy reviews)

REFERENCES

Name of Company African Bank

Position Second in charge (Mr Xolane Vilakazi)

Contact number +27-73-584-****

Name of Company Capitec Bank

Position Branch Manager ( Mr Phumlani Ntombela)

Contact number 011-***-**** /2752

Name of Company

Position Regional Manager (Mr Thokozane Mhlongo)

Contact Number 065-***-****

Email: ****************@***********.**.**

Contact this candidate