Assistant Manager Customer Service

Shannon Loyd

General Manager

Tompkinsville, KY ********.*****@*****.*** +1-270-***-****

Work Experience

Backup Production Supervisor/ Lead

Apace Packaging - Fountain Run, KY May 2019 to November 2021

1.Assisting in accurate and consistent flow from receiving department to packaging for production department.

2.Assistance with quality department to ensure all specifications were meet to provide safe and accurate distribution to our customers.

3.Knowledge of multiple departments, how they worked together to make a million dollar company.4. Knowledge for multiple software applications (Oracle, Excel, Outlook, Quartet)

5. Applying leadership and delegation tasks.

General Manager

McDonalds

September 2009 to March 2019

Role: General Manager

1st Assistant Manager

Education

Associates

Hamburger University

Bachelor's degree

High school diploma or GED

Skills

•Inventory Management

•Operations • Payroll

•Scheduling

•Team Building

•Training

•inventory

•Profit & loss

•Labor cost analysis

•Management

•Forecasting

•Operations management

•Assistant manager experience

•Bookkeeping

•Google Docs

•Customer service

•Oracle

•Budgeting

Certifications and Licenses

General Manager

April 2018 to Present

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