Customer Service Business Development

CW

CHARLES WADDLE

****************@*****.*** 918-***-**** Tahlequah, OK 74464

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Sales Techniques

Recruitment and Hiring

Performance Tracking and Evaluation

Managing Operations and Efficiency

Training and Development

Problem Resolution

Project Planning

Verbal and Written Communication

Complex Problem Solving

Documentation and Reporting

Hiring and Training

Staff Training

Issue and Conflict Resolution

Business Development

Professional and Courteous

Computer Skills

Customer Service

Calm Under Pressure

Business Analysis and Reporting

Decision Making

AA Storage Tahlequah, OK

Manager

Jan93 - 11/2021

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Managed communication within organization and to outside clients and partners and thoroughly documented and reported overnight activities to management.

Employed active listening abilities, interpersonal skills and policy knowledge to remedy employee conflicts.

Hired team members and trained in collaborative team environment. Investigated misconduct, mediated problems and determined appropriate discipline for staff.

Supervised staff performing daily activities.

Reviewed applications for open positions and made knowledgeable hiring recommendations.

Trained employees on additional job positions to maintain coverage of roles.

Assigned tasks to associates to fit skill levels and maximize team performance.

Arranged and managed contracts with numerous vendors. Summary

Skills

Experience

Education and Training

Indian Capital Technology Center - Bill Willis/Tahlequah Tahlequah, OK HVAC Certification in Heating, Air Conditioning, And Refrigeration Installation And Repair 05/2007

Tahlequah High School Tahlequah, OK

High School Diploma

05/1992

Connors State College Warner, OK

Some College (No Degree) in Gerontology

Contact this candidate