Data Entry Customer Service

Skills

Experience

NICOLE PIZARRO

**** ******** *******, ***** *******, GA 30350 (H) 678-***-**** ******.*********@*****.*** Extensive experience in customer service Proficient in Microsoft Word, Excel, and PowerPoint

Data entry in Oracle System Strong work ethic

Problem solving

Inventory Specialist-Warehouse 04/2017 to Present

Randstad/ Honda – Alpharetta, GA

Use computers for various applications, such as database management or word processing. Arrange for repairs when equipment malfunctions.

Preforming daily maintenance on equipment.

Communicating with vendors to ensure correct repairs are made on equipment Order Fillers, Wholesale and Retail Sales 08/2016 to 04/2017 Randstad/ Honda – Alpharetta, GA

Obtain merchandise from bins or shelves.

Place merchandise on conveyors leading to wrapping areas. Complete order receipts.

Production Support Technician 04/2013 to 08/2016

Tasq Technology – Marietta, GA

Create, maintain, and enter information into databases. Compile, sort and verify the accuracy of data before it is entered. Processing and shipping customer orders.

Communicated with vendors on daily basis for verification Customer Service Representatives 04/2004 to 06/2011 Command Uniforms – Atlanta, GA

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Provide services to customers, such as order placement or account information. Process orders for goods requested in correspondences. Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Education

Issue receipts, refunds, credits, or change due to customers. Client Services Coordinator 12/2002 to 04/2004

Banfield, the Pet Hospital – Smyrna, GA

Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations. Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records. Transmit correspondence or medical records by mail, e-mail, or fax. Customer Service Representative 02/1999 to 08/2002 McGraw Hill Publishing Company – New York, NY

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Prepare invoices, shipping documents, and contracts. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Refer unresolved customer grievances to designated departments for further investigation. High School Diploma: Jun 1988

Martin Luther King High School - New York, NY

Liberal Arts

Chattahoochee Technical College - Marietta, GA

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