Construction Laborer Customer Service
Resume:
Amber Williams
Eaton, OH *****
***********@*****.***
I am a quick study and have a variety of work experience with main focus on retail. Authorized to work in the US for any employer
Work Experience
General Manager
Domino's - Eaton, OH
July 2021 to Present
Maintains Brand Standards while preparing food.
1. Ensure Food and Labor Cost stay in proper balance 2. Prepare schedule
3. Maintain proper food levels with ordering and product rotation 4. Customer Service
RGM
KBP Foods - Eaton, OH
July 2020 to July 2021
1. Maintains Brand Standards while preparing food. 2. Ensure Food and Labor Cost stay in proper balance 3. Prepare schedule
4. Maintain proper food levels with ordering and product rotation 5. Customer Service
Laborer
Labor Union 1112, Labor - Muncie, IN
May 2019 to January 2020
Mark reference points on construction materials.
Cut metal components for installation.
Review blueprints or specifications to determine work requirements. Asphalt
Bridge Demolition
Flag Traffic
Assistant Manager
Speedway LLC
July 2018 to May 2019
Ordered merchandise to stock stores
Work the cash register performing customer service activities Ensure compliance with all policies and procedures through regular management and staff meetings, store walk-thru's, audits Keeping stores looking terrific and taking great care of valued customers Develop, trains and disciplines staff
Gaining experience and proper training
Manage Store during night shifts, swing shifts, and other times when manager Ensure appropriate merchandise stock levels, merchandise presentation, signing, and assortment in all departments; ensure selling floor is adequately
stocked
Ensure all store equipment, including fountain, coffee and food service areas are properly cleaned
Evaluate and react to performance issues and actively recruit high caliber associates, supervisors and management personnel
Shift cash handling and assists in investigations of shortages/ Comply with required sanitation standards
Ensure that each customer receives outstanding service by providing a friendly, welcoming environment which includes greeting and acknowledging every
customer, maintaining outstanding standards, solid product knowledge Provide all customers with prompt, courteous service Assume responsibility of the Store Manager in or absence Comply with Speedway grooming and presentation standards Assist the store manager in controlling store inventory levels, shrink, and ensuring that controllable expenses are minimized
Scheduled opposite the Store the Store Manager, . e. nights and weekends with the understanding that schedule may change on short notice
Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives
Trained and developed new hires and co-workers
Train workers in food preparation, and in service, sanitation, and safety procedures.
Resolve customer complaints regarding food service. Supervise and participate in kitchen and dining area cleaning activities. Store Manager
The Village Pantry
July 2017 to July 2018
Process sales or other transactions.
Take product orders from customers.
Gather customer or product information to determine customer needs. Prepare sales or other contracts.
Monitor inventories of products or materials.
Scheduling
Inventory Control
Daily Sales Reports
Human Resources
Restaurant Manager
Pizza King, Inc
April 2016 to July 2017
Ordering, Scheduling, Bookkeeping
Manage work shifts and completing administrative duties Ensure proper functioning of the front and back end of the store Complete all assigned duties and serve safe, quality food in a friendly manner Compile and balance cash receipts at the end of the day or shift. Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
Train workers in food preparation, and in service, sanitation, and safety procedures.
Perform various financial activities, such as cash handling, deposit preparation, and payroll. Develop equipment maintenance schedules and arrange for repairs. Resolve customer complaints regarding food service. Supervise and participate in kitchen and dining area cleaning activities. Record production, operational, and personnel data on specified forms. Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups. Schedule parties and take reservations.
Forecast staff, equipment, and supply requirements, based on a master menu. Estimate ingredients and supplies required to prepare a recipe. Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
Education
High school or equivalent in Genera Studies
Muncie Central High School - Muncie, IN
August 1992 to May 1996
Skills
• Microsoft Office (2 years)
• Microsoft Word (2 years)
• General Laborer
• General Labor
• Construction Laborer
• Retail Sales
• Administrative Experience
• Leadership Experience
• Conflict Management
• Computer Literacy
• Accounting
• Culinary Experience
• Labor Cost Analysis
• Employee Evaluation
• Training & Development
• Restaurant Management
• Communication skills
• Retail management
• Customer service
• Sales
Certifications and Licenses
ServSafe
Assessments
Construction Safety — Highly Proficient
November 2019
Using safe practices while on a construction site. Full results: Highly Proficient
Mechanical Skills: Aptitude — Familiar
November 2019
Understanding and applying mechanical concepts and processes. Full results: Familiar
Basic Maintenance and Repair — Proficient
November 2019
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.
Full results: Proficient
Personality: Hard-Working — Expert
December 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Expert
Attention to Detail — Highly Proficient
July 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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