Office Assistant Customer Service

Salina Rivera

Summary of Qualifications

Five years of office experience – Office management/organization and bookkeeping

Computer and relevant technology literacy: Word, Excel, Outlook, PP, Internet.

Detail oriented: Meticulousness in keeping records and making reports

Great communication skills: Outgoing personality and cheerful interpersonal dealings

Self-organized, initiator, independent worker, ability to multi-task and prioritize

Team-worker, but works independently when necessary

Experience

Stanford Youth Solutions (Sacramento, CA) 05/2019-08/2019

Accounts Payable Clerk

Reconciled credit cards company wide

Accounts Payable coding

Using Sage software to cut checks, batching, and creating invoices

Processed requests for Flex funds

Month-end closing

Signature Cleaning Services, Inc. (New York, NY) 06/2018-02/2019

Accounts Receivable/Collections/HR

Posted customer payments by recording checks and credit card transactions

Posted revenue by making bank deposits

Maintained records of invoices, debits and credits

Updated payroll records

Processed payroll weekly

Distributed pay checks to employees

Filed important documents

Belardi Wong Marketing and Creative Solutions (New York, NY) 04/2017 – 02/2018

Marketing Assistant

Assisted the Senior Marketing Manager(s) in partnership with the respective brands with day to day activities as needed

Responsible for the execution of compelling client relations as to support the relationship of those in partnership with the brand champions and the relevant creative and media agencies

Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work of confidential material using MS Excel

Henkels and McCoy (Long Island City, NY) 1/2015 –8/2015

Office Assistant

Maintained organization inventory by checking supply stock to determine supply levels, expedited orders and delivered materials to workstations in a timely manner

Upheld office schedule to ensure day-to-day business needs were met

Provided exceptional customer service by appropriately answering client concerns, forwarding messages and confirming appointments as necessary

Gateway Residential (Sacramento, CA) 01/2013 – 09/2015

Receptionist

Answered and initiated calls, took and reported messages in a timely accurate fashion and received visitors and directed them wherever required

Maintained front-desk areas clean, spacious, and presentable

Maintained good, productive contacts with clients and company staff.

Education

Henkels and McCoy, Career Connections 2015 Certifications

OSHA 10

National Retail Federation Customer Service Training

Bushwick Community High School, Brooklyn, NY 2014

High School Diploma

Skills

Proficient in MS Excel, Millennial, Sage 100 Microsoft office, USA EPAY and Citi Bank Business online Bilingual in English/Spanish

Hardworking and Organized

Contact this candidate