Medical Assistant Customer Service
Resume:
Tara Lawrence
Receptionist/office administrator
Glenolden, PA 19036
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Administrative Assistant/Receptionist
NORTH AMERICAN MACHINE WORKS - Folcroft, PA
April 2019 to September 2021
Answering phones, taking messages, some accounting platforms such as putting payments in the computer system. Making invoices for client products and services. Filing, mailing, organizing, Excel use/Microsoft Office, Sales and commission reports, keeping track of account payables and receivable, ordering office supplies, inventory of office supplies, Adding bills to be paid into accounting software(Open systems and Traverse), filing bills, matching Invoices with packing slips, end of the month/end of fiscal year filing, prep for the new year. Currently learning Traverse system and how to use it, etc. Certified Medical Assistant
Crozer Keystone Health Network - Springfield, PA
March 2017 to August 2018
I work for sports medicine doctors as a certified medical assistant. I assist with ultrasounds, drawling up steroid injections, MRI pre authorizations, supply ordering, some bracing, vital signs, cleaning and setting up patient rooms, assisting the doctors in patient care and injections Certified medical assistant
Drexel hill pediatrics - Drexel Hill, PA
May 2015 to September 2016
Job requirements include setting patients up for the doctor. All vital signs. Lab work. The use to quest and lab corp computers for requisitions. Blood work (venipunctures, finger sticks), giving vaccinations
(IM and Sub-Q), room and lab stocking, auto clave, nebulizers, filling forms out for patients, urinalysis, etc Certified Medical Assistant
Dr.Lewis's ENT office in Lankenau Hospital - Wynnewood, PA March 2015 to May 2015
Responsibilities
Schedule appointments
Stock and clean rooms
Use the autoclave
Preauthorizations for prescriptions
Fax inbox and scanning
Update EMR
Room patients
Set up for office procedures
Vital signs
Call for test results
Accomplishments
So far this job helped me enhance my medical Assisting skills to where I can assist a doctor and know what he needs just by the patients chief complaint. It has helped me improve my vital sign and EMR skills as well as take my customer service skills to a new level on the phone as well as in person Skills Used
At this job at all times with staff and patients, on the phone and in person I must have my best customer service skills. Being polite, speaking correctly and always using a friendly caring tone. Also multitasking and being quick and efficient during the day to make everything run smoothly and so the doctors do not run into any problems during the work day
Medical Assistant Extern
rothman Institue - Media, PA
December 2014 to May 2015
Responsibilities
At Rothman, I worked with a doctor and his medical assistant helping them room patients, obtain chief complains, adding information into the medical record system, clean rooms, set up rooms, assist with epidural injections ( pre and post injection) also helped patients with adding information into the EHR related I-pad system
Accomplishments
during my time I helped lessen the load of the primary medical assistant. By that meaning as she worked on her backed up work I would room patients and get them ready for the doctor as well as call facilities for test results to have on file.
Skills Used
vital signs, organization, customer service, EHR SRS system, working time officiant, multitasking, and answering phones
Assistant Store Manager
Cold Stone Creamery - Springfield, PA
October 2013 to April 2014
Help customers with orders
• Manage crew to make sure all of the work was being done in the correct manner.
• Receiving and putting away inventory
• Stocking and making everything up with par.
• Opening store and making sure everything was set up and clean according to standards Support assistant
Lin Group - Aldan, PA
March 2013 to May 2013
Helping mentally challenged patients interact with society
• Doing everyday activities with the patients
• Helping keep track of spending
Education
graduate in medical assisting
All-State Career School - Essington, PA
2014 to 2015
diploma
Ridley High School - Morton, PA
2005 to 2009
Skills
• Injections
• Vital Signs
• Patient Care
• EMR
• Administrative Assistant
• Scheduling
• Receptionist
• Phlebotomy
• Accounting Software
• Insurance Verification
• Windows
• Typing
• Venipuncture
• Medical Office Experience
• Computer Literacy
• HIPAA
• Medical Scheduling
• Medical Records
• Office Management
• Phone Etiquette
• Microsoft Powerpoint
Certifications and Licenses
CPR Certification
August 2014 to August 2016
Certified clinical medical assistant
February 2015 to February 2017
Certified Medical Assistant
Certified Clinical Medical Assistant (CCMA)
Certified Medical Assistant (CMA)
Additional Information
Other Skills:
Excellent Customer Service Organization Skills Microsoft Office Knowledge Computer Literate Leadership Skills General Office Equipment
Contact this candidate