Brigham Young Management Specialist

SALLY EL-BADER

**** ***** **** ***. *** Troy MI *8084

248-***-**** *****.*****@*****.***

PROFILE

Broad-skilled health educator with eight years of progressive responsible experience in health project management, patient education, motivational interviewing, human resources, and training of trainers. Possesses strong interpersonal and team leadership skills. Demonstrated ability and extensive experience in planning, designing, and delivering health education through designing health related materials, lectures, seminars, workshops, presentations, and training of trainers to a wide variety of audiences in the private and public sectors. Seeking challenging, responsible position in public health education at a dynamic health institution or organization.

AREAS OF EXPERTISE

Project Management Patient Education Program Planning &Design

Community Assessment Customer Service Monitoring & Evaluation

Human Resources Public Speaking Youth/Adult Training of Trainers

Motivational Interviewing Trans-Theoretical Model of Behavior Change Theory PROFESSIONAL EXPERIENCE

PART-TIME U.S. EXPERIENCE

University of Michigan Flint, Associate Provost and Graduate Programs Office Office Clerk (10-12 hours/ week) 05/2010- 08/2011

Student Services Assistant I, Prospective Student Tele-counselling Program 06/2011-12/2012

- Successfully used motivational interviewing strategies while advising prospective students to help set a future goal and strengthen their commitment and motivation to start their higher degrees. FULL-TIME EXPERIENCE

U.S. EMBASSY Amman, Jordan

Human Resource Assistant, Iraq Support Unit (ISU) 02/2008- 08/2009

- Successfully managed the entire hiring programs of four Embassy locations (Jordan, Baghdad, Cairo, and Al Hillah) per Department of State regulations.

- Successfully adapted motivational interviewing and behaviour change theory in addressing a variety of human resource related one-to-one “individual development plan” meetings with office staff.

- In less than 8 months was sent to a 6-Week Human Resources Management Training, at the FSI in Washington D.C.

Office Management Specialist for the Consul General 06/2007- 02/2008

- Developed successful recommendations to effectively enhance consular office performance.

- Excelled at coordinating internal/external office support. CARITAS JORDAN/UNITED NATIONS HIGH COMMISSIONER for REFUGEES

(UNHCR) PROJECT Amman, Jordan 12/2004- 06/2007

Health Project Manager

(Health and Medical Care and Health Awareness Training for Urban Refugees in Jordan)

- Successfully utilized behaviour change theory and motivational interviewing techniques, on daily basis, shedding light on specific adaptations that individual refugees can make to address a variety of *****.*****@*****.*** Sally El-Bader, MS HED, BS Nutrition Cell: 248-***-**** health issues which they came in to my office to discuss; such as diabetes, diet and physical activity change, smoking cessation, and medication compliance.

- Exceeded project goals for managing the health care delivery system of over fifteen hundred urban recognized refugees and asylum seekers at three Caritas clinic locations, in cooperation with several other partner institutions and service providers.

- Prepared, organized, implemented, and evaluated weekly health education activities which dramatically led to increased health outcomes and increased health awareness among project beneficiaries.

- Provided effective financial management and control over sub-project funds which led to serving more beneficiaries and increasing the quality of health care provided.

- Secured additional funding from USAID and family health international to conduct numerous health education activities and provide refugees with transportation incentives.

- Built cooperative working relationships between Caritas management and UNHCR management teams which strengthened quality of care delivered to refugees.

- Assisted Caritas management by designing and implementing administrative procedures to reduce redundancy, streamline processes, secure more funding, and improve daily operations.

- Conducted a community/participatory assessment through structured dialogue with refugee women, men, girls and boys, including adolescents, to gather accurate data on their health needs, the specific protection risks they face, their capacities and resources. Met with appropriate staff from UNHCR and its partners (i.e. Mizan for legal issues, and CARE for kind assistance and other vocational training), presented my findings, and proposed solutions. Submitted findings at the planning meeting which prepares the annual Country Operations Plan (COP) for submission to UNHCR Headquarters.

- Developed a questionnaire on key risk factors that mostly impact the refugee population’s health and well being in order to improve lifestyle areas in which refugees have great potential for behavioural change. The questionnaire collected data on health perceptions, medical conditions, health literacy and medications taken, risk factors both medical and lifestyle, and readiness to change. Survey results were reported to UNHCR and I set up a plan for my monthly awareness activities targeting my beneficiaries, as I decided which pressing issues to address first, the need to bring in volunteer guest speakers to specific health awareness events, and when and how to contact donors for health awareness funding.

- By providing heightened health awareness training and education, the project helped facilitate the ability of families to make changes in their diets, personal habits and lifestyles which allowed them to enjoy better health and helped them avoid becoming ill. We also witnessed how refugees were able to recognize the signs and symptoms of health problems and illnesses when they occurred and knew where to turn for help.

- Eventually, the success of the project allowed for increased headquarter funding and the expansion of project beneficiary eligibility as well.

Novo Nordisk A/S Near East Office, Amman, Jordan 04/2003- 12/2004 Patient Educator and Nutritionist

- Independently planned, customized, ran, and maintained an electronic customer relationship management system (eCRM) for Novo Nordisk offices of Jordan, Syria, Iraq, and Lebanon. Upon successful completion of the project, trained staff from four countries how to use it to better business practices.

- Educated over 170 patients on injecting their Growth Hormone.

- Effectively organized and conducted “Screening for diabetes” throughout the community, in addition to conducting various activities, lectures, workshops, and training events, and delivered diet planning for Type 1 and Type 2 diabetics.

- Supported marketing the Free Style Blood Glucose monitoring machine and taught 205 patients how to use it.

*****.*****@*****.*** Sally El-Bader, MS HED, BS Nutrition Cell: 248-***-****

- Educated over 760 diabetic patients on insulin injection techniques & devices. Creatively used motivational interviewing strategies for counseling these patients on achieving better lifestyles and how to manage their diabetes, and better their nutrition choices. Hope Translation Office, Amman, Jordan 10/2001-04/2003 Translator

- English to Arabic Christian translation in the form of T.V. subtitling. EDUCATION

Master of Science, Health Education University of Michigan-Flint 2013 Bachelor of Science, Nutrition &Food Technology Jordan University of Science &Technology AWARDS, APPRECIATION LETTERS & SCHOLARSHIPS

R. & E. Freeman Graduate Program Scholarship (2012-2013)

Freeman Graduate Program Scholarship (2011-2012)

Dean’s Graduate Student Scholarship (2010-2011)

Franklin Award & Cash, U.S. Embassy ISU (July 2009)

Appreciation letter from Iraq Support Unit/U.S. Embassy Amman-Jordan (2009)

Thank you letter from Brigham Young University, School of Health Sciences (2006) Health Education Presentations and Workshops

20+ Presentations at major pharmaceutical industry conferences, public and private schools, public and private hospitals, non-governmental organizations, Jordan Ministry of Health, Jordanian Diabetes Association, local churches, UNHCR and MIZAN for legal rights. Presentations included topics such as:

Smoking cessation HIV/AIDS hypertension Personal hygiene

Drug &substance abuse Diabetes management bird flu (H1N1) Dental hygiene

cardiovascular health diet therapy &nutrition Vaccinations breastfeeding

Reproductive health Weight management depression Menopause

Emotional health Benefits of exercise Nutrition STDs

Domestic &gender-based violence HIV/AIDS Voluntary counseling &testing (VCT)

Stress Management

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