Food Service General Manager

JEFFERY C. TREADWELL

*** ********* *** *., ****, Ar. 71801 417-***-**** **********@*****.***

OBJECTIVE

Looking to bring my restaurant knowledge, management skills and experience in the hospitality industry in the role of General Manager. To create a sense of loyalty in the patrons to make them regular customers.

EXPERIENCE

El Chico Mexican Restaurant Texarkana, Arkansas April 2021-Current

Front Manager

To ensure the patrons are seated and served in a timely fashion and are well taken care of throughout their dining experience. To help out when and where needed with host and serving staff to ensure patrons are having an enjoyable experience.

KBP Foods Texarkana, Texas May 2017- October 2017

Area Coach — Restaurant/Food Service

Provided exceptional leadership and direct supervision for multiple (5+) major restaurants, demonstrated a superior ability to drive excellence in multiple day-to-day restaurant operations, trained, coached, supervises managers and other team members, developed plans and set goals, exemplified leadership to ensure customer satisfaction and grow repeat business, grew sales by ensuring quality control operations, provided coaching to restaurant teams during peak periods including weekends and nights.

TE Foods Springfield, Missouri April 2006-May 2017

Area Coach — Restaurant/Food Service

Provided Exceptional Leadership & Direct Supervision for Multiple (5-10) Major Restaurants. Successfully Ensured that Each Managing Partner Met or Exceeded Annual EBITDAR Budgets. Demonstrated a Superior Ability to Drive Excellence in Multiple Day-to-Day Restaurant Operations. Trained, Coached, Supervised, Monitored & Supported Managers; Developed Plans & Set Goals. Set Standards; Emphasized Hands-On Training, In-Store Problem Solving & Process Improvement. Recognized & Motivated MP's, Co-Managers, Assistant Managers, & Restaurant Teams. Utilized Proper Training & Proven Retention Methods to Minimize Team & Management Turnover. Provided Leadership to the Teams to Ensure Customer Satisfaction & Grow Return/Repeat Business. Properly Utilized Progressive Discipline & Corporate Action Planning to Address Shortcomings. Grew Sales by Ensuring Great Quality Control Operations; Operated with a Beat Budget Mentality. Used Available Data to Identify Opportunities & Ensure Correct Operational Procedures are Followed. Successfully Held Team Accountable for Serving "Hot, Fresh & Fast" Food to Every Guest. Deliberately Involved in the Process for New Employee Orientation, Training, Motivation, & Rewards. Provided Coaching to Restaurant Teams During Peak Periods (Multiple Weekend & Evening shifts). Successfully Participated in the Close Procedures of Restaurants on Multiple Nights per Week.

EDUCATION

Texline Senior High School

Texline, Texas Graduate Class of 1974

On-the-Job Training

Advanced Area Coach- Restaurant and Food Service Trainer and Quality Control

Special Skills

Computer Literate

Train, Coach, Supervise Staff

Proven Ability

Recruit Staff

Accounting and Bookkeeping

Administrative Duties

IMPORTANT

Excellent Professional References, other Data & Documentation Available Immediately upon Request.

Hard Worker; Quick Study, Able & Willing to Rapidly Learn New Techniques, Rules & Regulations.

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