Customer Service Assistant Manager

CONTACT

Address *** ********

Noblesville, IN *6060

Phone 317-***-****

Email

*************@*****.***

EDUCATION/SERVICE

Carmel High School, Carmel,

IN

Missionary, Acuna Pan de

Vida, Del Rio, TX 2004 -

2015

SKILLS

Professional

Fluent in Spanish

Food Service Management

Training - Noblesville and

Foley, AL

Trainer of other managers

Customer service

Excellent time management

Technical

Managing Better Shifts

Course

GM Core Classes

Serve Safe Certified

gmail.com

Michelle Scott

Assistant Manager

Iam a hard working, positive, outgoing individual with a

passion for excellent customer service.

WORK EXPERIENCE

Wendy’s, Noblesville - General Manager

July 2015 - Present

Kept sales above previous year throughout 2020 COVID-19

pandemic and kept staff at functioning level. Led restaurant

to achieving:

¢ Top five in franchise overall and Top two in speed of

service (drive through times.)

¢ Food consistent under 1% above variance of food

cost

¢ Designed an addition to the training manual to be

used at store level

Sirloin Stockade, Del Rio, TX - Lead Cook

November 2014 - July 2014 and December 2014 - July 2015

Updated menu to buffet that resulted in an increase in

customers.

Applebee's - Cook

July 2014 - December 2014

Chili’s, Del Rio, TX - Lead Cook

June 2004 - November 2008

Note: Duties were limited due to missionary work.

e Did fry station, dishwasher, salads and desserts.

Wendy’s, Foley, AL - Cook

June 1996 - April 2004

REFERENCES

Joanne Hudson

Blue Pilar/

Animals

Integration Engineer

Phone: 317-***-****

Email: joanne.hudson317@

******@***.***

Angela Lennox

Avian and Exotic

Vet Clinic/Veterinarian

Phone: 317-***-****

Email:

Contact this candidate