Administrative Assistant Front Desk

JUANITA FRANKLIN-SHANKLIN

**********@*****.***

Summary

Energetic Administrative Assistant with thirty-five (35) years clerical experience. Motivated,

organized, and skilled at balancing the needs of clients in a professional capacity. Administrative

Assistant with a strong work ethic and positive attitude. Personable Assistant who capably maintains

open lines of communication among senior executives, board members, sand staff. Receptionist

who answers a high volume of incoming calls while handling in-person inquiries from clients and

colleagues. Flexible and hardworking with the drive to succeed.

Summary of Skills

Microsoft Office proficiency Professional and mature

PowerPoint Strong interpersonal skills

Organizational Charts Customer Service

Time management

Experience

Administrative Assistant Oct 1989 to Jul 1994

State of Louisiana - Facility Planning Baton Rouge, Louisiana

Assistant to the Director of Facility Planning

Secretary for the Architects and Engineers Selection Board

Responsible for advertisements for state bids for architects and engineers

Responsible for recording bids for advertised project

Responsible for opening bid and send award letters to the lowest bidder

Typist Clerk III Jul 1985 to Oct 1989

State of Louisiana- State Purchasing Baton Rouge, Louisiana

Responsible for answering the phone

Processed purchase orders for the State Purchasing Printing Department

Responsible for tracking purchase orders

Responsible for scheduling delivery appointments to all State Agencies

Typist Clerk II May 1979 to Jul 1985

Villa Feliciana Geriatric Hospital Jackson, Louisiana

Duties included the following:

Assistant to the Assistant Director of Nursing

Answered the phone

Payroll

Scheduled medical appointments and follow-ups for patients

Private Secretary Jul 1994 to Jul 2015

Louisiana Office of Juvenile Justice Baton Rouge, LA

Dispersed incoming mail to correct recipients throughout the office. Served as Assistant to

the Deputy Secretary of the Agency

Planned travel arrangements for Deputy Secretary

Drafted meeting agendas, supplied advance materials and executed follow-up for meetings

and team conferences.

Managed the receptionist area, including greeting visitors and responding to telephone and

in-person requests for information.

Maintained the front desk and reception area in a neat and organized fashion.

Planned meetings and prepared conference rooms.

Maintained an up-to-date department organizational chart.

Supplied key cards and building access to employees and visitors.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

Created PowerPoint presentations used for business development.

Organized files, developed spreadsheets, faxed reports and scanned documents.

Managed the day-to-day calendar for the Deputy Secretary.

Received and distributed faxes and mail in a timely manner.

Received and screened a high volume of internal and external communications, including

email and mail.

Maintained and reserved the executive conference room calendar.

Managed daily office operations and maintenance of equipment.

Education

High School Diploma 1978

Clinton High School Clinton, Louisiana, East Feliciana Parish

Diploma, Business Administration 1979

Delta College Baton Rouge, Louisiana, East Baton Rouge Parish

Certificate of Juvenile Justice, Juvenile Justice 2013

Northshore Technical College Greensburg, Louisiana, St. Helena Parish

Contact this candidate