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Front Desk Assistant Manager

Location:
San Jose, CA
Salary:
180000
Posted:
October 04, 2022

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Resume:

Jason E. Cabral, CHA, MBA, CHSP

**** ******** ** *** ****, California 95121

Mobile: 408-***-**** E-mail: adsu51@r.postjobfree.com

TALENT ACQUISITION SPECIALIST / HUMAN RESOURCES /

MARKETING MANAGEMENT

General Business Practices / Process Improvement / Accounting /

Marketing / Manager/Motivator / New Business Development / Program Development /

Human Resources / Full Cycle Recruiting / Profit & Loss Management /

Exemplary Leadership Abilities

A seasoned professional and leader with proven abilities to succeed in any size company environment, seeking the opportunity to establish a solid relationship and career at the Executive level with an organization that has the strength and the vision to look to the future for continued growth and success through superior business and corporate development, revenue acquisition, and a firm dedication to success.

PROFESSIONAL EXPERIENCE

Ultimate Staffing/Roth Staffing 2018 to 2022

Partnership Director San Jose, California

Successfully headed the MSP program for multiple multi-national corporate clients. Worked directly with Global TA and HR Team to assess Permanent and Contingent need. Held weekly forecast meetings with Business Unit Leaders to determine where to focus my team to maximize efforts. Conducted full cycle recruiting for Technical, Financial, Manufacturing and General &Administration type roles. Ultimately responsible for $20 million in annual revenue.

Lead the On-Premise team in supporting all client temporary requirements

Managed the entire recruiting life cycle for individual requisitions through sourcing, candidate qualification and submission, coordinating interviews, negotiating offers and on boarding new hires

Conduct in-take meetings with hiring managers to define job requirements, salary parameters, manage expectations, and shape recruiting strategy

Function as an ambassador of client’s employment brand to ensure a uniform candidate experience and highlight company culture

Manage all client reporting for the Program’s core performance metrics, headcount, turnover and open requisitions

Presented Quarterly Business Reviews to Senior Leadership

Created Process around Quality checks with the HRBP and Hiring team to ensure we were exceeding engagement expecations

Bon Appetit @ Google 2015 to 2018

Lead - Talent Acquisition Business Partner Mountain View, California

Recruited all salaried positions ranging from Assistant Manager to Global Directors, both in the US and Internationally. Focusing on the needs of not only Bon Appetit, but Compass Group and Google, representing all three brands in a professional manner. Repeatedly partnered with Global HR Managers to assist with International placements. Full cycle recruiting, from sourcing. Recruitment, interviewing, offer and on-boarding. Strong multi-tasking, Project Management and thorough follow-up, to assist with the transition of our new hires.

Instituted companywide initiatives to enhance the Panel Interview process for Director level positons

Worked closely with Hiring Managers to enhance communication throughout the Recruiting process

Created new systems to streamline the Recruiting Process

Provided weekly reports to the Global Team

Created strong relationships with the Client

Utilized the Compass Group ATS system

Worked heavily with LinkedIn Recruiter

Continuously exceeded targeted goals

Sourced for very specific positons

Global Recruiting experience

Social Media Savvy

Salary Negotiation

Lead Generation

Goodwin Hospitality 2014 to 2015

Hospitality Partner San Jose, California

At Goodwin, I am involved in all aspects of management recruiting, seeking out new accounts as well as working with current Restaurant and Hotel groups to deliver top quality candidates to our clients. I have an extensive background in Full cycle recruiting, sourcing, pre-screening, Interviewing, conducting thorough training and preparations with candidates and work tirelessly to close the deal. My passion for people and focus on building solid relationships, coaching and mentoring my candidates fuels my desire to succeed.

Heavy use of CRM Application (SalesForce.com) entry and management of all lead data and ensure data integrity.

Established and maintained HR/Client relationships to understand job requirements and environment of the company.

Responsible for scheduling interviews between candidate and client, and preparing candidates for success

Extensive knowledge of Bigbiller.com – Candidate Management Tool

Work with local, regional, national and International accounts.

Utilize all Social Media outlets to source solid candidates.

Provide Weekly activity report to management.

Manage and maintain a pipeline of prospects

Have continuously exceeded targeted goals

A/R for past due accounts

8x8 Inc. 2013 to 2014

Sales Development Representative San Jose, California

Handle all National and International Sales inquiries for both Core products of the company. Maintains a strong product understanding and abreast of all upgrades and updates, as well as utilizes product metrics to help bring in more qualified sales prospects to convert sales at a more rapid pace and created a superior customer/prospect experience that will set the stage for future product sales for 8X8 Inc.

Qualified over $500,000 worth of potential business

Lead the department in Lead to Converted Qualified Opportunity throughout my time with the company.

Meet qualified lead target by acting as the first point-of-contact for prospects by handling all inbound calls and web inquiries.

Manage and maintain a pipeline of prospects.

Working knowledge of various CRM applications and their functionality with-in 8x8’s Virtual Contact Center model.

Follow up on all warm leads and conference/convention attendee lists.

Process inbound orders as needed.

Heavy use of CRM Application (SalesForce.com) entry and management of all lead data and ensure data integrity.

Ensure the provision of timely, effective, two-way communication with sales team.

Provide Weekly activity report to management.

Develop superior customer service relationship with prospects and customers.

General Manager 2011 to 2013

Excel Hotel Group Morgan Hill, California

Oversaw multi-million dollar renovation and brand conversion from Ramada to Hampton Inn, responsible for all hotel operations, sales and marketing, housekeeping, maintenance, and front desk operations as well as the pursuit of new avenues to generate and improve the bottom line, while constantly striving to improve my salesmanship and ability by attending conferences and reading books on Hospitality Sales. Instilled programs to make the hotels more efficient in all departments, streamlined old and instilled new policies and procedures, also ensure that the goals set forth with-in the budget are being worked towards as well as other with other departmental managers, making sure they are accountable for the budgetary limits set forth for their respective departments.

OnQ Certified

Hampton GM Certified

Worked closely with Brand Pre-Opening Team

Contract negotiations concerning franchise’s and branding

Involved in entire hiring process for every staff member

Worked closely with both PMS and GDS vendors to aide in change at the property level

Revenue Management, OTA’s and all e-commerce dealings to enhance web-presence

Hold Sales and Safety meetings at the property

Hold daily stand-up meetings with department heads to gauge the activities for the day and address VIP guests and or events taking place

Enhanced communication between departments

Created budget. Forecast and other revenue models to set the direction of the hotel and continually monitor the effectiveness of the plan.

Director of Operations 2009 to 2011

Silver Creek Hospitality San Jose, California

Responsible for the overall operation of 11 properties, consisting of over 1400 guest rooms spread across the United States. I work closely with both the General Managers, Food and Beverage Directors and Director of Sales to ensure that the goals set forth with-in the budget are being worked towards as well as other departmental managers for each property, making sure they are accountable for the budgetary limits set forth for their respective departments and has also created very close and strategic alliances with third party Internet sites to aide in placement of my properties as well as to gain a competitive advantage over the competition.

Involved in all facets of renovation

Contract negotiations concerning franchise’s and branding

Worked closely with both PMS and GDS vendors to aide in change at the property level

Revenue Management, OTA’s and all e-commerce dealings to enhance web-presence

Work closely with Brand Sales Directors to keep abreast of all potential business

Instilled on-going training at all properties for both Sales and Operations

Hold Sales and Safety meetings at the property

Monthly property Inspections to make sure they are in compliance with both Brand and Corporate standards

Use Industry reporting companies to gauge each Properties Fair Share of their respective markets

All facets of revenue analysis to aide in Loan Negotiation and Modification with lenders

In-charge of creating new budgets for newly acquired properties in our portfolio both owned and managed to both streamline the operation and cut costs to ultimately put more revenue towards the bottom line.

Education & Training

University of Phoenix

Masters of Business Administration: Accounting, December 2004

University of Nevada Las Vegas

Bachelor of Science: Hotel Management, May 2001

Mission College

Associates of Science: Fire Science, December 2004

De Anza College

Associates of Arts: Business Administration, December 1998

Foot Hill College

Completed EMT-I course, June 2003

Other Professional Training Courses

Marketing Networking Administration Safety Security Written Communications

Records Management Personnel Management Supervision Sales Management

Sales Closing Techniques Time Management Personnel Administration

Computer Skills

Windows 98/ME/XP, MS Word, Excel, MS Outlook, MS Outlook Express, Power Point, System 21 Property Management System, Auto Clerk Property Management System, NOVA PLUS Property Management System, Windows Explorer, Quicken, Peach Tree, Typing Skills 60wpm

Strengths

Multi-Unit Management Corporate Building Managerial and Leadership Abilities

Contract Negotiation New Business Implementation Interpersonal Communication

Strategic Compliance Recruitment & Training Staffing Development Revenue Building

Team Building Motivational ability Business Development

Accomplishments & Activities

Vice President of Alpha Kappa Psi Business Fraternity 2000

President of Omicron Psi National honor society 2001

Recipient of UNLV Hotel Minority Scholarship 2000

UNLVino Management Team Member 2000 & 2001

Active member of the Freemason’s Fraternity 2003

Volunteer with the Red Cross Disaster Team 2003

Volunteer with the Red Cross FAST team 2003

Certified Emergency Medical Technician 2003

Dean’s List Fall 1999 & 2001

National Dean’s List 2003

Received CHSP designation from AHLA 2005

Received CHA designation from AHLA 2006

Board of Director for Morgan Hill – Chamber of Commerce 2012

Executive Committee Member for Morgan Hill - Chamber of Commerce 2012

Roth Staffing – 2019 Chairmen Club Winner



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