Geraldine Taylor

***** **** ***** **.

Houston, TX 77068

713-***-****

CARRER OBJECTIVES:

Entrusted with the most complex service issues as a result of exceptional ability to promptly resolve the concerns and satisfy the customer needs aswell as ensuring the safety and care of all individuals.

Skills:

Computerized Accounting Microsoft Excel

QuickBooks Microsoft Word

Peachtree Windows 98

Microsoft Windows XP 10 Key by touch

EDUCATION:

Texas School of Business, Houston, TX

Accounting Specialist program started October 2001, graduated May 2002

●Diploma

●President list

Graduated from Nimitz High School in 1996 Houston, Texas

WORK HISTORY:

07/14- 06/2021 EMBRACING DESTINY, Spring Texas

Direct Care Staff

Enlighten, inspire, and motivate troubled teens. Provided life skills development, spiritual enlightenment, academic enrichment, and psychiatric Counseling

07/05-03/13 RELIANT ENERGY RETAIL SERVICES

REBS FCR Customer Service Representative

Received incoming calls for businesses and residential utility customers

Provided and assist customers with escalated problems, account information and services for their businesses or residential services

07/01-03/04 RMH TELESERVICES, Houston Texas

Telemarketing Representative

Offered new MCI local and long distance services to customers

Worked with customers to improve their telephone service and save money Externship

06/96-05/01 Nationwide Credit for Providian Bank, Houston Texas Collector

Collected payments on past due accounts

Negotiated collections of past due accounts for VISA and MasterCard customers

References: AVAILABLE UPON REQUEST

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