Nursing Home Administrator

Lisa Schmidt, LNHA

Gurnee, IL 847-***-**** ************@***.***

Licensed Nursing Home Administrator with 15+ years of experience developing strategic plans, monitoring organization activities, implementing policies, recruiting and identifying staff training needs, and implementing safety standards for long-term care facilities. Proficient in overseeing clinical and administrative processes, coordinating staff, and budget development, streamline operations.

Professional ExperienceGurnee Place Memory Care, LLC Gurnee, IL

Executive Director, Licensed Nursing Home Administrator July 2020 - August 2022

●Employ strong leadership and effective teamwork to oversee the overall safety and well-being of all residents in the community, delivering quality healthcare

●Spearhead staff development and management by hiring, scheduling and training 40+ personnel and familiarizing 6+ managers with state regulatory standards, stimulating top-flight team performance

●Facilitate budget development and budgetary control by reviewing financial and budget transactions, optimizing operational success and organizational performance

●Guarantee client documentation by maintaining accurate residential charts, state-required documentation, and performing state surveys, ensuring continuous quality improvement

●Manage workplace difficulties /deficiencies by completing, correcting, and returning plan of correction within the time frames, increasing census by 51% and achieving 98% occupancy

●Adhere to state, federal, facility and HIPAA/OSHA regulations by completing incident report investigations and report findings, providing the best defense against litigation

●Foster supportive work environments through effective relationship management, problem-solving, communication abilities, and implementing bi-monthly in-services, maintaining high staff morale

●Minimize sundowning by developing and implementing programs for purposeful activities throughout the day and evening, limiting restlessness, agitation, irritability and confusion

Skill Development Gurnee, Illinois

Illinois and National Nursing Home Administrator Licensure Preparation January 2020 - May 2020

●Focused on full-time preparation of national and Illinois nursing home administrator exams to successfully gain the Illinois nursing home administrator license in June 2020

Ann Kiley Center Waukegan, IL

Quality Enhancement Director September 2018 to December 2019

●Oversaw the day-to-day operations by managing a 220-bed in-patient care facility serving individuals of all ages with diverse behavioral and clinical care needs

●Monitored effectiveness and outcomes of resident's services, including skilled nursing, skilled therapy, dietary, housekeeping, psychiatric services, and social skills programs, maintaining a 5-star rating

●Implemented culture change and resident-centered care utilizing communication skills and people skills to staff secure cooperation, boosting quality of care

●Worked on quality improvement initiatives to improve staff skills in providing care and compliance awareness, enhancing clinical and emotional outcomes, and reducing incidents and staff injuries

●Complied to industry standards and best practices by ensuring completion of facility accreditation and certification surveys, improving organization's reputation

Ann Kiley Center Waukegan, IL

Executive Director, Senior Program Service Administrator October 2005 - June 2018

●Streamlined operations and maintained a 95% occupancy rate, overseeing 12+ buildings, 110 residents, a multi-million-dollar budget and 120+ employees, exceeding organization's goals

●Monitored effectiveness and outcomes for all residents programs such as, long-term, skilled nursing and intellectual disabilities programs.

●Attained a 15% reduction in expenses by managing labor, dietary, nursing, pharmacy, housekeeping and laundry, therapy and social services costs, reducing bad debt by 50%

●Provided physical and financial oversight of departments functions, including accounts payables and receivables, timesheets and labor hours, invoices, financial reports, maintaining set budgets

●Lowered high labor and overtime costs by $110,000 through collaboration with department heads, bettering function by 100%

●Ensured full compliance with the union contract by handling labor union issues, eliminating outside agency staffing

Core Competencies

Performance Improvement, Interpersonal Skills, Communication Skills, Compassionate/Empathy, Financial Analysis, Strategic Operations, Leadership Skills, Client Relationships, OSHA Knowledge & State Regulations, Staffing

Education/Certifications

Bachelor of Arts in Leisure Studies, California State University

Illinois Nursing Home Administrator License

Certified Dementia Practitioner

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