Customer Service Quality Inspector
Resume:
TaKelsi V. Owens
Tuscaloosa, Al 35405
******************@*****.***
WORK EXPERIENCE
Brose Inc, Vance, Al. Jan 5, 2022 – Present
Production Team Member-
Information sharing towards executives in case of disturbances
Working according the work instructions of the supervisors
Willingness to continuous extension of the knowledge about the workplace within the production
Takeover the mentor function within the scope of training new employees
Order picking of parts in the supermarket
High due diligence at working on exterior parts in assembly and production
Monitoring of customer requirements
Assembly of interior door panel
To review the production with special test equipment in respect to the accordance of the quality specifications
Marking and stoppages of defective products and decisions regarding rework or scrap
Take measures to correct errors by informing the responsible for the production
Complete quality documentation according to the specifications
Handling of common CAQ systems
Training of employees regarding quality requirements and error notes
Proper labeling of transport frames with transport labels
Proper labeling of parts with bar code
Ordering of transport labels with the Kanban system
Documentation of rework and scrap parts
Proper execution of the hole polishing process
To enter the paint outcome in the BDE system
Production supervision of the robot program optimization, first sample paintings, batch tests and documentation according to the customer requirements
Focus analysis to reduce rework and implementation of preventive measures
Contact person for paint suppliers
To assess the process ability of the paint materials
To develop and implement cost-covering measures
To train and monitor the robot specialists regarding painting programs
Samplings and paint testing
ZF Industries, Northport, Al Oct 1, 2021- Dec 31, 2021
Production/Assembly Team Member-
Performs line assembly operations on multiple work stations to mass produce products
Maintain an organized area with good housekeeping, and ensure customer requirements relating to quality and efficiency are met
Ability to follow instructions and work independently, while performing changeovers and checks per the work instructions and other documented standards
Operate machinery, for example welders, spin riveters, pneumatic screwdrivers and other machinery as instructed
Able to work flexible extended hours, nights and weekends as required
SMP Automotive, Vance, Al July 10, 2018- July 30,2021
KTMA Technician/Specialist-
Utilizes KTMA gauges for audits and special measurements
Review all measurements for accuracy
Communicate with engineers, managers, supervisors, and customers
Required overtime for dimensional inspection
Experience in quality, automotive, and manufacturing
Ability to learn new software, techniques, and other precise measuring instruments
Pull Test using Instron and Bluehill Technology
AUKOM Certified
Peoplelink Staffing, McCalla, Al September 17, 2017- June 8, 2019
Quality Inspector-
Make sure that cars operate according to the manufacturer’s specifications or state regulations.
Confirm that all the parts fit correctly, move properly and are sufficiently lubricated.
Look for missing parts, scratched connectors, and other defects due to damage or malfunction.
Assess the condition of the brake pads, the drive train alignment, the suspension, the transmission and the engine. Additionally, check the vehicle's security devices, such as the seatbelts and airbags.
Using tools such as screwdrivers, measuring equipment, etc. to check for bad parts in case of improper shipment or damaged material.
Rework parts that can be saved and continue to be used to in sequence to be put on car. .
When a problem is located, the car part inspector informs a supervisor and fills out the necessary paperwork associated with reporting the issue. They also make recommendations on repairs.
DC Oil Company, Tuscaloosa, Al
Cashier & Deli Clerk- June 9, 2017- September 17, 2017
Operate POS cash register to manage cash, credit, and debit card transactions for sold items.
Sweep, mop, dust, remove trash inside and outside, cleaned and disinfect restroom.
Count money in cash drawer at the beginning of shift to ensure that amounts were correct and there was adequate change.
Adhere to all city, state and federal tobacco regulations.
Executed inventory and stocking of goods and merchandise inside the store.
Publix Supermarket, Tuscaloosa, AL
Cashier & Deli Clerk- May 9, 2015- August 20, 2016
Itemizes and totals purchases by recording prices taxable and nontaxable items; operating a cash register.
Discounts price changes by referring to price sheets and special sale bulletins. Discounts purchases by redeeming coupons.
Collects payments by accepting cash, check, or charge payments from customers; making change for cash customers.
Verifies credit acceptance by reviewing and recording driver’s license number; operating credit card authorization system.
Balances cash drawer by counting cash at beginning and end of work shift.
Provide pricing information by answering questions.
Maintains checkout operations by following policies and procedures; reporting needed changes.
Maintains safe and clean work environment by complying with procedures, rules, and regulations.
Contributes to team effort by accomplishing related results as needed.
EDUCATION
Shelton State Community College- Tuscaloosa, AL
May 2014-August 2014
Hillcrest High School- Tuscaloosa, AL
August 2010-May 2014
AIDT Training- Tuscaloosa, Al
June 2018
AUKOM Certified
SKILLS & QUALIFICATIONS
Customer Service, Dependability, Productivity, Professionalism, Attention to Detail, Customer Focus, General Math Skills, Informing Others, Job Knowledge, Basic Safety, Analyzing Information, Reporting Research Results, Documentation Skills, Promoting Process Improvement, Safety Management, Managing Processes, Manufacturing Methods and Procedures, Supports Innovation, Quality Engineering, Operations Research
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