Misty Beal

Piedmont, AL *****

adsu3m@r.postjobfree.com

+1-256-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Merchandiser

Shiftsmart

February 2022 to Present

Do merchandising for Circle K stores I work part-time but not getting enough hours and the pay is too low Office Manager/Bookkeeper/Receptionist/Customer Service & Support Total Wall Systems LLC - Fort Payne, AL

November 2015 to Present

Manage office, scheduling, payroll, billing, customer service & support, and every detail involved with managing the day-to-day operations in the office of a construction business.

• Assisted customers with a warm and professional attitude

• Assisted customers with question

• Kept records of customer complaints

• Handled emails, inbound calls, and outbound calls

• Booked appointments

• Managed customer accounts

• Took inventory

• Handled billing issues and order inquiries

• Performed data entry for orders and customer information

• Processed orders

Secretary/Office Manager

Total Service Company - Gadsden, AL

June 2011 to September 2015

• Managed office

• Processed payroll

• Processed payments

• Managed team responsibilities

• Processed deposits, orders and billing on a daily basis

• Hired and mentored employees

• Processed mail

• Responsible for outgoing communications

self employed

home healthcare aide

2009 to 2011

Education

Bachelor of Arts in Landscape Architecture

Academy of Art University - California

September 2022 to Present

Skills

• Customer Service (5 years)

• Construction (10+ years)

• Billing (3 years)

• Basic Computer Skills (10+ years)

• Bookkeeping (4 years)

• Cash Handling (10+ years)

• Certified Nursing Assistant

• Communications

• Filing (4 years)

• Fax (10+ years)

• Fundraising (5 years)

• General Office Skills (10+ years)

• Google Docs (6 years)

• Google+

• Hiring (4 years)

• Hand Tools (10+ years)

• Healthcare

• Inventory (8 years)

• Keynote

• Management

• Negotiation

• Office Management (4 years)

• Organizational Skills (10+ years)

• Ordering (5 years)

• OSHA (5 years)

• Powerpoint

• Public Speaking

• Painting

• Supervising

• Teamwork (10+ years)

• Word

• Accounts Payable (4 years)

• Scheduling

• Payroll

• Receptionist (4 years)

• Quickbooks (4 years)

• Personal Assistant Experience

• Accounts Receivable

• Event Planning (3 years)

• Problem-solving (10+ years)

• Flexibility (10+ years)

• Team Work (10+ years)

• Reliability (10+ years)

• Microsoft Outlook

• Mac OS

• iOS (10+ years)

• Microsoft Windows (10+ years)

• Microsoft Excel (6 years)

• Data collection

• Accounting

• Human resources

• Accounting software

• Journal entries

• Operating Systems

• Help Desk

• Computer Networking

• Android

• General Ledger Accounting

• Inventory control (8 years)

• ProCore (Less than 1 year)

• Microsoft Office

• Adobe Acrobat

• Account Reconciliation

• Financial Report Writing

• Customer support (4 years)

• Office experience

• Typing

• Forklift

• Warehouse experience

• Communication skills

• Microsoft Word

• Math

• Planograms (1 year)

• Merchandising (1 year)

• Computer literacy

• Computer skills

• Sales

• English

• Power tools

• Delivery driver experience

Languages

• English - Expert

• Spanish - Beginner

Certifications and Licenses

Driver's License

Assessments

Office Manager — Highly Proficient

October 2019

Scheduling and budgeting.

Full results: Highly Proficient

Attention to detail — Highly Proficient

June 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Basic bookkeeping — Proficient

July 2021

Calculating and determining the accuracy of financial data Full results: Proficient

Verbal communication — Proficient

July 2021

Speaking clearly, correctly, and concisely

Full results: Proficient

Forklift safety — Proficient

July 2021

Best practices and safety hazards in forklift operation Full results: Proficient

Project timeline management — Proficient

July 2021

Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient

Case management & social work — Proficient

July 2021

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Proficient

Attention to detail — Highly Proficient

February 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Scheduling — Proficient

February 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Call center customer service — Proficient

March 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Administrative assistant/receptionist — Highly Proficient March 2022

Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient

Customer service — Expert

March 2022

Identifying and resolving common customer issues

Full results: Expert

Construction safety — Highly Proficient

March 2022

Using safe practices while on a construction site

Full results: Highly Proficient

Administrative assistant/receptionist — Highly Proficient March 2022

Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient

Sales skills — Proficient

March 2022

Influencing and negotiating with customers

Full results: Proficient

Learning agility — Expert

March 2022

Learning and applying new information

Full results: Expert

Construction safety — Highly Proficient

March 2022

Using safe practices while on a construction site

Full results: Highly Proficient

Administrative assistant/receptionist — Highly Proficient March 2022

Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient

Customer service — Expert

March 2022

Identifying and resolving common customer issues

Full results: Expert

Automotive maintenance — Highly Proficient

June 2022

Knowledge of vehicles, vehicle maintenance, and repairs Full results: Highly Proficient

Basic computer skills — Proficient

June 2022

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Inside sales — Highly Proficient

June 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Highly Proficient

Sales skills — Proficient

March 2022

Influencing and negotiating with customers

Full results: Proficient

Mechanical knowledge — Proficient

June 2022

Understanding and applying mechanical concepts and processes Full results: Proficient

Work motivation — Proficient

September 2022

Level of motivation and discipline applied toward work Full results: Proficient

Work style: Professionalism — Expert

March 2022

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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