Customer Service It Coordinator
Resume:
Nadine Allen
Glendale, AZ ****8
********@*****.***
Summary:
I am a friendly, dedicated individual who has an ambition to succeed in any environment. I am seeking a position where I can develop and excel while giving my best to an employer. Qualifications:
I am very experienced in Customer Service and Computer Skills. I can handle multi-line phones. I can adapt to any environment. I am educated in many different softwares.I am certified in First Aid,CPR and Hippa.
Work Experience:
Silver City Restoration:
01/2022-03/2022
● Receptionist
● Answer all incoming calls/emails
● Filed paperwork
● Contacted Homeowners Insurance
Home Health Care Aide: 07/2016-10/2020
● Provided care for elderly
● Assisted with dispensing medications
● Cooked meals
● Cleaned
● Transported to Appointments
● Ran errands
● Assisted with bathing
● Assisted with everyday daily care
Circle K: 2015/2016
In Training for Supervisor
Cashier
Money handling
Order Placement
Cigna Healthcare 03/2011-01/2012
Home Delivery Department
● Assisted inbound members with Customer Service
● Completed medication request orders
● Posted Payments to accounts
ECS 10/2010-02/2011
Quality Assurance
● Completed Medical record clean up
Allstaff Services 04/2010-09/2010
Receptionist/Admin
● Answer all incoming calls.
● Assist with paperwork/filing
● Enter employees in Database
● In charge of outgoing mail
Creative Synergy Training:
Customer Service Rep
● Handled customer service calls.
● Used multiple software programs
● 2000+ calls daily
California State Automobile Association 03/2006-09/2009 IT Coordinator II
• Handled fulfillment of Service Requests
Provisioned new/terminated access requests for CSAA employees. Worked with outside vendors such as Verizon
• Email configuration, and client-side network domain connectivity
issues.
Education:
Lone Cactus High Phoenix, AZ
Arizona Maximus Works Program Phoenix AZ
2
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