Personal Assistant Customer Service

RAELYN HATHAWAY

Darien, Illinois

*************@*****.*** · 630-***-****

Seeking a full-time position as Residential Property Manager that allows me to utilize my vast experience in property management, property rehab, Interior design and wholesale real estate investing. My expectation is to find a company with a good match to my exceptional customer service and marketing skills, creating a fulfilling, long lasting and productive relationship to improve company rental retention and occupancy.

Experience:

2010-Present

PROPERTY MANAGER

L&L Development, Chicago, IL.

Managing all aspects of our family-owned properties. Portfolio consists of 6 multi-unit buildings located in Chicago and Northwest Indiana. Responsibilities include renovating, leasing, marketing, Maintenance, processing rental applications and background checks, as well as account receivable/ payable, maintaining competitive insurance rates and building code regulations. Filing tax appeals, processing renewal. Maintaining communications with current tenants and future tenants. Continuing market research of the area to ensure rents are competitive and working with current tenants in respect to rent increases for smooth renewals.

2010-Present

PERSONAL ASSISTANT

173 McClung LLC, Darien, IL.

Manage and coordinate all areas of business under this LLC, Including opening mail, paying bills, obtaining permits, preparing taxes, maintain low insurance rates, updating tags and titles, disputing parking tickets, marketing, responding to emails, preparing information for attorneys, scheduling appointments, Portfolio consists of 7 vehicles, 2 boats, 1 jet ski, 3 motorcycles, 7 properties, one of which requires full knowledge of pool maintenance, as well as short term properties acquired for renovations and resale, at least 2 per year.

2016-July 2022

BOOKKEEPER

Innjoy Drink & Eat, Chicago, IL.

Handled all cash, auditing server banks and entering them into Excel and generating financial reports for both Logan Square and Wicker Park locations. I tracked, paid and recorded all employee tips and weekly

pay for all severs, bartenders, security, cooks, cleaning staff and DJ’s. Proficient in Harbor Touch/Lighthouse, Excel, QuickBooks, Microsoft Office as well as Publisher for advertisements and fliers.