Assistant Manager Customer Service

LISA M ODEGARD

Anaheim, Ca ***** • 714-***-**** • ***********@*****.***

OBJECTIVE

To work in a pragmatic way in an organization where I can show my talent and enhance my skills to meet company goals and objective with full integrity in an office environment . WORK EXPERIENCE

Warrior Custom Golf, Irvine, Ca USA

02/1999 - 05/2021

Office Manager 2/2019-5/2021

Office Administrator 6/2007- 2/2019

● Manage and maintain office supplies for each Department's needs.

● Receive sort and Route mail.

● Scan and upload all invoices for accounting

● Scheduling appointments for Senior Management

● Assist HR with time and attendance auditing and updating employee time cards

● New hire onboarding forms and time clock setup

● Maintain employee files and assist HR with various tasks

● Work with vendors and coordinate service needed to maintain office

● Coordinate and set up company lunches

● Effective communication with employees and management

● Update and maintain Do Not Call list.

● Outlook, Excel,Word,ADP Time &attendance,Tellepayroll,Five9 Customer Service 6/2004-6/2007

● Assist customers with order placements, pickups and any questions they may have. Receptionist 2 / 1999 - 6 / 2004

● Received and direct all visitors that walk in

● Fielding high volume of calls on a multi line phone system and forwarding calls to the correct departments.

● Greet and welcome customers and guests.

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JBs New Look, Orange, Ca USA

11/1979 - 04/1987

1978-1983 Stylist

1983-1987 Stylist/Assistant Manger

Worked as a Barber Stylist in Unisex Salon .As both hair cutter and chemical color stylist with a full clientel and salon assistant manager. Consisting of appointments of my own and overseeing the salon needs such as directing walkin clientel needs, ordering and stocking product,,bank deposits and opening and closing the salon.

EDUCATION

Rosten Barber College Anaheim, Ca

California State Barber Liscense

License#B58984 Valid until 9/2022

REFERENCES

Donna Oddo 858-***-****

Steve Lee 714-***-****

Kim Murphy 714-***-****

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