Customer Service Teacher Assistant
Resume:
Michelle Weiland
Omaha, NE *****
***********@*****.***
Seeking full-time employment that will allow me to follow my passion of helping others, my drive for knowledge and my ability to work well with others while growing with and becoming an asset.
#readytowork
Work Experience
School Bus Driver
Student Transportation of America - Omaha, NE
July 2019 to Present
Transport children to and from school and school related activities. Family Support Worker
Beneficial Behavioral Health Services - Omaha, NE
July 2020 to May 2021
I supervised family visitation for children in the Foster Care System. I coordinated with Families to make sure they were setting Goals and helped them with the resources that would help them meet goals needed to make progress with their family situation. I transported children and Families to visits, doctors appointments and other services needed to help them reach goals and locate resources that would help out their family. I kept notes and records needed for visitations, family couching and setting goals. Light Housekeeping Duties; Laundry, Cooked, and Cleaned Comfort Keepers, Assisted Living - Omaha, NE
June 2018 to January 2019
Omaha, NE June 2018 - Jan. 2019
* Provided companionship to elderly and/or disable individuals in a home environment
* Completed vitals; blood pressure, blood sugar reading, and medication reminders
* Completed light housekeeping duties; laundry, cooked, and cleaned
* Assisted people move from bed and to chair, wheel chair or other rooms in the home
* Provided transportation to doctor's appointment, grocery shopping or social events Lead Teacher Assistant Director
Pre-k and Play Academy - Omaha, NE
February 2018 to June 2018
* Interviewed, hired and completed orientation for new hires
* Built positive relationships with children, families and staff
* Created and implemented employee schedules
* Developed a curriculum and ensured all activities were age appropriate
* Accepted client payments, issued a receipt and change accurately Executive Director
North Platte Kids Academy - North Platte, NE
August 2016 to January 2018
* Managed entire day to day operations of daycare
* Escalated operations from 70 children to 115 children
* Completed business tours to prospective families, worked with outside vendors, created special events, and/or fund raising
* Supervised 35 to 60 people in a professional and courteous manner
* Developed human resource policies, procedures, recruitment and training
* Managed financial stability and development of growth
* Completed accounting and fiscal management
* Prepared and presented monthly, quarterly and annual P&L reports Site Director
Elkhorn Kids Campus - Omaha, NE
November 2015 to August 2016
* Complete Health and Human Service Safety compliance checks
* Supervised approximately 15 and 144 children
* Created and implemented activities for ages 6 to 13
* Supervised children on field trips ensuring health and safety
* Provided new employees with training and cross trained current employees
* Completed annual evaluations reporting to Executive Director Education
Safe Passenger Transportation
Kaplan University - Omaha, NE
2014 to 2017
Early Childhood Education Development
Metropolitan Community College - Omaha, NE
2004 to 2010
Skills
• Excellent customer service skills; attentive, courteous, efficient and professional
• Experienced and knowledgeable with PROCARE software
• Strong leader who is able to work effectively in a team environment
• Punctual, dependable and responsible
• Able to perform multiple tasks simultaneously
• Profound communication skills; empathic listener
• Able to work with a diverse group of people professionally
• Personable, non-judgmental and positive
• Microsoft Essentials; Word
• Power Point
• Excel
• Access
• Outlook
Contact this candidate