Machine Operator Customer Service

Shelby E. Dutton

(c) 704-***-**** (h) 704-***-**** **************@*****.***

CAREER SUMMARY

Professionals who strengths are in paying close attention to details; excellent computer skills; exceptional math skills; highly organized and provide excellent customer service. 20 Years in the printing industry. SKILLS SUMMARY

Cashier Material Handler Microsoft Word & Excel Excellent Customer Service Exceptional Mathematics Office Management Organizational Attention to Details WORK EXPERIENCE

Kelly Services, Rock Hill, SC 08/2018 – 04/2022

Quality Assurance/Tester (Temporary)

Tested products for quality assurance

Discarded or rejected products, materials, or equipment not meeting specifications.

Logged items with details, such as grade or acceptance-rejection status.

Measured dimensions of products to verify conformance to specifications

Notified supervisors or other personnel of production problems.

Inspected, tested, or measured materials, products, installations, or worked for conformance to specifications.

Assembler (Temporary)

Assembled Black and Decker drills

Performed quality checks on products and parts.

Rotated through all the tasks required in a production process Adecco USA, Inc/Randstad (Corning) 06/2017 – 03/2018 Machine Operator (Temporary)

Adjusted machine components to regulate speeds, pressures, and amounts, dimensions, and flow of materials or ingredients.

Pressed control buttons to activate machinery and equipment.

Monitored machine operations and observe lights and gauges to detect malfunctions

Clear jams, and remove defective or substandard materials or products. Randstad (Taylor Communications), Monroe, NC 09/2016 – 02/2017 Special Claims Handler (Temporary)

Processed and mailed 401(k) and stock payments and claims

Prepared, processed and mailed 401(k), stock insurance claim forms or related documents, and review them for completeness.

Checked and ensured calculation amount of claim were correct

Posted or attached information to claim file.

Performed further investigation when corrections were needed Great American Appetizers, Monroe, NC 04/2015 – 06/2016 Material Handler

Moved freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by using a forklift (walk & drive), pallet jack

Sorted cargo before loading and unloading.

Attached identifying tags to containers or mark them with identifying information.

Read work orders to determine work assignments or material or equipment needs. Walmart Supercenter, Indian Trail, NC 08/2013 – 01/2015 Sales/Stocker/Cashier

Completed order receipts.

Obtained merchandise from bins or shelves.

Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise. Shelby E. Dutton

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Packed and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.

Stored items in an orderly and accessible manner in warehouses

Received payment by cash, check, credit cards, vouchers, or automatic debits.

Answered customers' questions, and provide information on procedures or policies.

Helped customers find the location of products.

Issued receipts, refunds, credits, or change due to customers.

Greeted customers entering establishments.

McCollum Staffing, Monroe, NC 02/2013 – 08/2013

Assembler (Temporary)

Assembled firefighter and NASA air tank equipment and masks

Performed quality checks on products and parts.

Reviewed work orders and blueprints to ensure work is performed according to specifications.

Rotated through all the tasks required in a production process. Staffmark, Gastonia, NC 12/2010 – 07/2012

Bindery Machine Operator

Trained new workers on set-up and operate all machinery in the process

Mounted and secured rolls or reels of wire, cloth, paper or other material

Manually stocked supplies such as signature, books, or paper

Observed and monitored machine operations to detect malfunctions and adjusted

Read work order to determine work instructions

Started machines and made trial runs to verify accuracy of machine setup

Threaded wire into machines to load stitcher head for stapling

Examined products samples for defects

Recorded time spent on specific tasks and number of items produced

Removed books or products from machines

Set machine controls to adjust length and thickness of folds, stitches or cuts to adjust speed and pressure

Filled glue pot and adjusted glue flow and speed

Installed bindery machine devices, such as knives, guides, and clamps to accommodate sheets, signatures or books of specified sizes

Cleaned and lubricated machinery parts and made minor repairs EDUCATION

High School Diploma, Bowman High School, Wadesboro, NC

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