Jennifer Porter

813-***-**** adstx1@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• Consistently proven as a high-performer. Capable of exceeding client expectations with the understanding that customer service is key. Skilled at knowing the customer, anticipating needs, and building relationships to ensure long-term success. Proficient with the 4:2 formula lead-development and follow-up.

• Proficient in Salesforce, Sales Simplicity, SalesLoft, MS Office Suite, Excel, Outreach, and Outlook.

• Team-oriented and self-sufficient. Exceptional at motivating others through example. Excels in prioritizing multiple tasks to be completed on-time. Willing to provide and receive feedback, constructively.

• Bilingual, with a deep understanding of Spanish culture and client needs. PROFESSIONAL EXPERIENCE

Renewal Specialist, Tampa, Fl. 11/2021- Current

• Organize communication with the customer through email, phone or Zoom. Set appointments when needed.

• Establish a great business relationship with customers and stay ahead of all renewals months ahead of time.

• Close/Win renewal accounts.

Client Concierge, Ideal Agent, Tampa, Fl. 03/2021- 05/2021

• Field many incoming calls from home seller/buyer clients •Match and introduce clients to a top-rated agent

• Follow up with clients to ensure a smooth selling and buying process

• Drive time-sensitive, detail-oriented tasks from offer to close for each of the transactions. New Homes Sales Consultant, Holiday Builders, Tampa, Fl. 03/2020- 12/2020

• Sales of new homes for the builder. • Build realtor relationships.

• Maintain a sales pipeline. • Attend meetings, networking/marketing events.

• Maintain strong/positive customer service. • Assist buyers from contract to closing. New Homes Sales Consultant, Meritage Homes, Tampa, Fl. 06/2019- 01/2020

• 7th largest national builder. • High-end sales of new homes for the builder. • Build realtor relationships.

• Maintain a sales pipeline. • Attend meetings, networking/marketing events.

• Maintain strong/positive customer service. • Assist buyers from contract to closing. New Homes Sales Associate, Avex Homes, Wesley Chapel, Fl. 06/2017- 01/2019

• Mid and High-end sales of new homes for the builder. • Build realtor relationships.

• Maintain a sales pipeline. • Attend meetings, networking/marketing events.

• Maintain strong/positive customer service. • Assist buyers from contract to closing. Sales Assistant and Recruiter, JWilliams Staffing, Tampa, Fl. 12/2016- 06/2017

• JWilliams Staffing is a full-service industry leader for providing proficiently trained and carefully selected real estate personnel and professionals to assist builders in various new homes communities. Realtor, Keller Williams New Tampa 08/2016-12/2016

• Worked in general real estate selling re-sales and new home construction. Owner and CEO, Dance Arts Center, Tampa, Fl. 10/2003-07/2015

• Ran the dance studio business successfully for 12 years and was in control of all aspects of the business.

• Operated the productions, recruiting, staff, marketing, instruction, accounting, and accounts receivable/payable. EDUCATION

University of South Florida, Tampa, FL, Bachelor of Arts, Dance Education 2000 Argosy University, Tampa, FL, Masters of Science, Human Services, With Honors 2014 Licensed Real Estate Agent 2016

Certified Crypto Advisor 2022

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