Data Entry Administrative Assistant
Resume:
Heather A. Williams-Stafford
Little Plymouth VA 23091
*****************@*****.***
Summary of Skills
●Proficient in Microsoft Office and QuickBooks
●Knowledgeable of medical terminology and HIPAA compliance policies
●Trained in medical office procedures and insurance verification/billing
●Able to perform patient scheduling, medical record keeping, transcription, and other administrative tasks
●Exceptional communicator who effectively conveys information verbally and in writing
●Excellent prioritization and multi-tasking skills
●Exhibits critical thinking, analytical, problem solving and decision making skills
●Certifications: First Aid, CPR, Daily Health Screening, MAT
Education
Virginia College, Online Division- Birmingham, AL 2011-2014
Associate of Science in Medical Office Administration
Externship
Encompass Home Health- Richmond, VA 01/2014-03/2014
●Maintained patient records; scanned and attached physician orders to charts
●General office tasks: answering phones; filing; data entry
●Worked with doctors' offices to obtain and verify patient information
Work Experience
Molly Maid of Surrounding Richmond Administrative Assistant
Mechanicsville, VA 10/15/2017-09/01/2022
●Ansering calls from current and potential clients
●Processing credit card, check and cash payments.
●Scheduling Maids' weekly work schedule
●Preparing bank deposits
●Taking deposits to the bank
●Ordering supplies needed for Maids'
●Sales
Rayzway Express, a division of Atkins Petroleum, St. Stephens Church,VA 8-2015- 10-13-2017
• Responsible for cash handling procedures
• Keeping accurate diesel readings
• Maintaining stock and cleanliness of the store
Food Lion, Nine mile Rd, Richmond Va 11-2014 - 05-2015 and off and on since then.
●Maintained health and food safety standards(cleanliness) in the deli
●Ordered products
●Checked dates of products close to their expiration date to be sent off to local food banks
●Decorated cakes
●Took orders for cakes and other party platters
The Inflatable Palace Daycare, LLC- Mechanicsville, VA 06/2012-Current
Daycare Manager
●Responsible for making sure that all children are safe and present
●Accepted and recorded payments for childcare
●Reviewed children's medical files to ensure immunizations were up to date
Academy for Kids- Richmond, VA 08/2005-06/2012
Infant Room Daycare Lead and Manager
●Oversaw the care, safety, and well-being of infants age 6 weeks to 12 months
●Supervised employees and ensured compliance with all state laws and regulations
●Created employee schedules to ensure adequate coverage on each shift
Heather's Housecleaning Service- Richmond, VA 03/1999-08/2012
Owner
●Scheduled appointments and ensured timely service
●Provided customer service
●Responsible for accounts payable/receivable
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