Heather A. Williams-Stafford

**** ****** ***** **** **

Little Plymouth VA 23091

adstwp@r.postjobfree.com

804-***-****

Summary of Skills

●Proficient in Microsoft Office and QuickBooks

●Knowledgeable of medical terminology and HIPAA compliance policies

●Trained in medical office procedures and insurance verification/billing

●Able to perform patient scheduling, medical record keeping, transcription, and other administrative tasks

●Exceptional communicator who effectively conveys information verbally and in writing

●Excellent prioritization and multi-tasking skills

●Exhibits critical thinking, analytical, problem solving and decision making skills

●Certifications: First Aid, CPR, Daily Health Screening, MAT

Education

Virginia College, Online Division- Birmingham, AL 2011-2014

Associate of Science in Medical Office Administration

Externship

Encompass Home Health- Richmond, VA 01/2014-03/2014

●Maintained patient records; scanned and attached physician orders to charts

●General office tasks: answering phones; filing; data entry

●Worked with doctors' offices to obtain and verify patient information

Work Experience

Molly Maid of Surrounding Richmond Administrative Assistant

Mechanicsville, VA 10/15/2017-09/01/2022

●Ansering calls from current and potential clients

●Processing credit card, check and cash payments.

●Scheduling Maids' weekly work schedule

●Preparing bank deposits

●Taking deposits to the bank

●Ordering supplies needed for Maids'

●Sales

Rayzway Express, a division of Atkins Petroleum, St. Stephens Church,VA 8-2015- 10-13-2017

• Responsible for cash handling procedures

• Keeping accurate diesel readings

• Maintaining stock and cleanliness of the store

Food Lion, Nine mile Rd, Richmond Va 11-2014 - 05-2015 and off and on since then.

●Maintained health and food safety standards(cleanliness) in the deli

●Ordered products

●Checked dates of products close to their expiration date to be sent off to local food banks

●Decorated cakes

●Took orders for cakes and other party platters

The Inflatable Palace Daycare, LLC- Mechanicsville, VA 06/2012-Current

Daycare Manager

●Responsible for making sure that all children are safe and present

●Accepted and recorded payments for childcare

●Reviewed children's medical files to ensure immunizations were up to date

Academy for Kids- Richmond, VA 08/2005-06/2012

Infant Room Daycare Lead and Manager

●Oversaw the care, safety, and well-being of infants age 6 weeks to 12 months

●Supervised employees and ensured compliance with all state laws and regulations

●Created employee schedules to ensure adequate coverage on each shift

Heather's Housecleaning Service- Richmond, VA 03/1999-08/2012

Owner

●Scheduled appointments and ensured timely service

●Provided customer service

●Responsible for accounts payable/receivable

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