LUZ VILLAGRACIA
**** ********* **, *** *****, NV 89123
*******@*****.***
Professional Summary
Skills
Experience
Food Server Dec 2009 - Current
ARIA Resort & Casino Las Vegas, NV
Food Server Dec 2005 - Sep 2009
South Point Hotel Casino & Spa Las Vegas, NV
Food Server Nov 2001 - Sep 2005
Palms Casino Resort Las Vegas, NV
.
Familiar with food safety requirements and taking accurate orders.
Skilled at delivering speedy service to maximize satisfaction.
Vibrant server and effective at anticipating and accommodating customer needs.
Friendly, punctual and enthusiastic team player.
Offering so many years of experience in high volume, fast paced foodservice
environments.
Point of sale knowledge. Customer service High on volume dining. A people person.
Dining area cleanliness. Daily specials memorization Delivered great service by serving
my guests in a timely,friendly manner.
Regularly checked the guests tomake sure they have what they need while dining.
Anticipate orders to tables within acceptable time frames and according to requested
specifications.
Maintained clean and presentable tables with tableware, glassware, silverware and linens.
Maintained high standards of cleanliness and sanitation.
Completed efficient table resets by wiping down surfaces and refilling condiments.
Help customers, explained menu items and suggested appropriate options for food allergy
sufferers.
Engaged in friendly conversation with guests to build rapport and facilitate repeat
business.
Offered customers efficient service to maintain high satisfaction scores.
Offered customers efficient service to maintain high satisfaction scores.
Promoted efficiency by removing empty dishes, glassware and silverware to shorten
bussing times.
Ensured customer satisfaction by responding quickly to orders and requests.
Checked identification to enforce age requirement for alcoholic beverages.
Maintained clean and presentable tables with tableware, glassware, silverware and linens.
Education
Associate of Science: Business Administration
Community College of Southern Nevada Las Vegas, NV
Bachelor of Science Jan 1986
present
University of Santo Tomas Manila, NCR