Manager Assistant Data Entry
Resume:
Jacqueline L. Flemings
Fayetteville, North Carolina 28314
Mobile 910-***-**** Home 910-***-****
adstw6@r.postjobfree.com
OBJECTIVE
To secure a career in the office management environment and utilize my ability to share my knowledge, people skills, and to be a team player.
PROFESSIONAL EXPERIENCE SUMMARY
Fifteen years experience in data entry and customer service, highly dependable, detailed-oriented administrative professional with excellent communication and organization skills. A self-starter supported by a career path of continuous growth with a strong focus on supporting upper management. Extensive knowledge of financial and statistical analysis, budgeting, and planning with emphasis on profitability, creativity, integrity, industriousness, productivity, and cooperation coupled with strong computer skills, exceptional ability to communicate, and aptitude for creating highly functional models.
PROFESSIONAL EXPERIENCE
Cape Fear Orthopaedic Clinic, Fayetteville, NC 10/2016-Present Insurance Coordinator/ Accounts Receivable Posting Clerk
Responsible for posting personal and insurance payments daily to proper accounts. Processed electronic remittance advice via Navicure, Waystar and Nextgen software. Balanced daily by direct deposit totals. Followed up on insurance claims. Made claim corrections and resubmit for payment in a timely manner. Monitors EOB’s for incorrect processing of all procedures and services paid under the incorrect reimbursement schedule. Reviews denials and other questionable items on the EOB. Follow up with insurance carriers with claims not paid within sixty days. Responds to requests from insurance carriers for additional information. Documents all follow up work done on a patient accounts. Corrects patient demographics and insurance information when necessary. Reports insurance or patient overpayments. Process patient payments over the phone. Demonstrates a basic knowledge of Navicure clearinghouse and Waystar. Works daily reports for each insurance carrier under my review. Answers patient and third party billing questions. Completes other duties assigned or requested.
LHC Group, Fayetteville, NC 12/2013-10/2016
Office Manager Assistant
Perform Medicare and non-Medicare audits and submit for billing. Verify consent documents received from clients. Process orders to be submitted for physician signature. Update client and physician information in data base. Electronically file documentation into client medical record. Receive orders into data base when presented with physician signature. Prepare physician notifications for client visits not made and sent to physician. Work daily reports, workflow tasks, faxing, scanning and entering information for corrections. Order and distribute supplies to clinicians for clients. Work independently and with office staff. Support communication needs by phone messages, triaging, and relaying information.
Cape Fear Valley Home Care, Fayetteville, NC 10/2006-11/2011
Office Manager/ Office Manager Assistant
Managed and supervised five team assistants. Responsible for maintaining and organization of office operations. Entered information for background checks, collected urine samples for drug screens, and prepared and collected information for newly hired employees. Input and processed payroll, ordered and distributed supplies, created and maintained medical records from admission folder to breaking down discharged patients records. Created and processed orders from physicians. Worked independently and with office staff. Maintained Lifeline system. Worked daily with reports, filing, faxing, and entering medications for patients. Supported communication needs by phone messages, triaging, and relaying information.
Strategic Resources, Inc, Ft. Bragg, NC 10/2005-02/2006
Army Contractor/Administrative Specialist
Processed personnel actions and evaluation reports, prepared soldier promotion packets and input into the Electronic Military Personnel Operations database. Performed military personnel office functions that included in/out processing of soldiers record maintenance. Computed and analyzed data, using statistical formulas and computers or calculator.
Resume of Jacqueline L. Flemings (continued)
Page Two
Check-N-Go, Fayetteville, NC 01/2002-10/2005 Loan Processor
Prepared, processed, and approved loans within specified limits. Referred loan applications outside those limits to management for approval. Met with applicants to obtain information for loan application and to answer questions about the process. Computed payment schedule, balanced store daily receipts, and made bank deposits. Maintained and updated customer’s accounts on a daily basis. Handled collections on past due accounts.
Bragg Mutual Federal Credit Union, Fayetteville, NC 09/1999-01/2002
Bank Teller/ Member Service Representative
Balanced currency, coins, and checks in cash drawers at end of shifts and calculated daily transactions using computers, calculator, or adding machine. Cashed checks and paid out money after verifying that signatures were correct, verified written and numerical amounts agreed, and that accounts had sufficient funds. Examined checks for endorsement and verified other information such as dates, bank names, identification of the person(s) receiving payment(s) and the legality of the documents. Entered customers’ transactions into computer system in order to record transactions and issued computer generated receipts. Identified transaction mistakes when debits and credits did not balance. Prepared and verified cashier’s checks.
HAS HQ 266th Finance CMO, Heidelberg, Germany 10/1996-08/1998
Civilian Pay Technician
Reviewed time sheets, worked charts, wage computation, and other information in order to detect and reconcile payroll discrepancies. Verified attendance, hours worked, pay adjustments, and posted information onto designated records. Recorded employee information such as exemptions, transfers, and resignations in order to maintain and update payroll records. Issued and recorded adjustments to pay related to previous errors or retroactive increases. Informed employees about changes in tax and deduction laws that applied to the payroll process. Provided information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.
EDUCATION
Florida Institute Technology, Melbourne, FL 2018-Present
Degree to be earned: Bachelor of Arts
Major: Business Administration/ Healthcare Management
Fayetteville Technical Community College, Fayetteville, NC 2011-2016
Degree earned: Associate of Applied Science
Major: Healthcare Management Technology
Mansfield Business College, Columbia, SC 1991-1992
Diploma: Office Automation
Resume of Jacqueline L. Flemings (continued)
Page Three
References
Jamie Cureaton
632 Berwick
Fayetteville, NC 28314
Frances Jackson
3406 Huntsman Circle
Killene, TX 76543
Christy Turner
270 North Windsor Drive
Fayetteville, NC 28304
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