Customer Service Team Member

MOHAMMAD SUFIYAN

Mobile : 052-***-****

Email : ***********@*****.***

Address : Al Karama,Dubai. UAE

CAREER OBJECTIVES:

Seeking a position in a growth-oriented organization and fast-pacing environment where I can contribute and utilize my knowledge, skills and previous experiences for the continuous goal of company’s success and to grow professionally as well as personally within organization. PROFESSIONAL EXPERIENCES:

Working as Waiter & Cashier in Bloomsbury Café Under Tablez Group in Al Ghurair Center Dubai, joined from 1st July 2021 till now.

1 and half years’ experience in Aqua Pure Water Company as a Salesman from March 2019 to Nov 2020.

(6 years total experience at Mohamed Hilal Group of company):

2-years’ experience in 3rd-Avenue Café in Dubai Mall as a Waiter under Mohammed Hilal Group company from Oct. 2016 to Nov. 2018.

2-years’ experience as Waiter in Milas Restaurant, Dubai Mall branch under Mohammed Hilal Group company from Sep. 2014 to Oct. 2016

2-years’ experience as Busser and Food-Runner in Musk Restaurant, Sharjah University road under Mohammed Hilal Group company from Dec. 2012 to Sep. 2014

1-year experience as Kitchen team member and Cashier at Tabaq Café in Abu Dhabi from February 2011 to December 2012

Job Descriptions:

As Food and Beverage worker, I have initial contact towards customers. I am responsible for ensuring the consistency of good service and quality products for high customer satisfactions. I assure to maintain a safe, clean and comfortable dining environment at all times. Handling and resolving costumers’ complaints and addressing any question or comments that costumer may have given.

Maintaining good speed of service at all times.

Clean or sanitize work areas and equipment.

Observing the proper food presentation before serving to customers.

Ensuring that all foods are delivered in highest and best quality.

Following the strict compliance regarding to company standards and standard operating procedures

Describe menu items to customer or suggest products that might appeal to them that brings good upsell for the store.

Receive and process customer’s payment in accurate manners.

Knowledgeable and reliable about the products descriptions.

Communication in a timely and effective manner to enhance teamwork. STRENGTHS and SKILLS:

Quick-learner, Punctual and hard working.

Delivering consistency in good customer service.

Flexibility to perform multi-tasking as required in store operations.

Keen ability in problem-solving and decision-making across all areas.

Ability to work with minimal guidance and supervisions.

Develop and motivate individuals and team to achieve goals. EDUCATIONALBACKGROUND:

High School graduate at Rizwan High School in Pakistan S.Y. 2005 PERSONAL DETAILS :

Nationality : Pakistan Marital Status : Married

Religion : Muslim Languages : English, Hindi & basic Arabic Date of Birth : 02-April 1990 Visa status : Employment NOTE: Can be cancelled IMMEDIATELY to join new employment, All requirements can be submitted as early as possible.

Contact this candidate