CONTACT

TELEPHONE

+216-**-***-***

ADRESS

France ville, 1005 - Tunis

EMAIL

adsttv@r.postjobfree.com

NETWORK

linkedin.com/in/khaled- baltagi-895904198

PROFESSIONAL EXPERIENCE

****-**** Technical assistance Almaviva

Tunis, Tunisia

·Determine technical solutions and recommendations and communicate them to customers

·Analyze technical issues

·Inform customers of technical problems identified and of modifications and repairs to be made

·Train users on a product or equipment

·Carry out the technical follow-up of the products and their evolution

2020 Marketing Assistant Clinique La Rose

Tunis, Tunisia

PFE: Implementation of a digital strategy in the field of Cosmetic surgery and in-vitro fertilization

·Competitive intelligence

·Implementation and monitoring of Social Networks (Facebook, Instagram LinkedIn)

·Writing posts

·Retain and acquire new customers

·Secretariat

07.2019 – 09.2019 English teacher PIVI Association,

Sao Paolo, Brazil

· Teaching Written and Oral English – Primary Class

· Setting up Meetings with Foreign Collaborators

06.2019 – 07.2019 Community Manager MOVIDA –

Tunis, Tunisia

· Competitive, commercial, e-reputation monitoring

· Participates in the development of the communication strategy

· Production of content on the net (editorial, photo, video, sound)

· Animation of communities

· Scheduling posts

· Increase the digital presence and increase the visibility of the company on the web

01.2019 – 06.2019 Telemarketer Voicecom

Tunis, Tunisia

·Receive calls or contact customers by telephone from a customer (or prospect) file,

·Follow the previously established procedure (procedure on screen),

·Inform customers about the products or services offered, prices, payment terms, delivery times,

·Respond precisely to customer requests and objections,

·computer record the order or the appointment made with a sales representative,

·Report in writing on the result of their intervention (order, appointment with a sales representative, etc.).

Formation

2017 – 2020: Bachelor's degree in Digital Marketing – Central University

Tunis, Tunisia

2014 – 2017: Marketing and Communication – ISG TUNIS

Tunis, Tunisia

2014 – French Baccalaureate STMG – Science Tech. Marketing and Management – Lycée Avicenne

Tunis, Tunisia

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