English Teacher Sales Representative
Resume:
CONTACT
TELEPHONE
ADRESS
France ville, 1005 - Tunis
*******.******@*****.***
NETWORK
linkedin.com/in/khaled- baltagi-895904198
PROFESSIONAL EXPERIENCE
****-**** Technical assistance Almaviva
Tunis, Tunisia
·Determine technical solutions and recommendations and communicate them to customers
·Analyze technical issues
·Inform customers of technical problems identified and of modifications and repairs to be made
·Train users on a product or equipment
·Carry out the technical follow-up of the products and their evolution
2020 Marketing Assistant Clinique La Rose
Tunis, Tunisia
PFE: Implementation of a digital strategy in the field of Cosmetic surgery and in-vitro fertilization
·Competitive intelligence
·Implementation and monitoring of Social Networks (Facebook, Instagram LinkedIn)
·Writing posts
·Retain and acquire new customers
·Secretariat
07.2019 – 09.2019 English teacher PIVI Association,
Sao Paolo, Brazil
· Teaching Written and Oral English – Primary Class
· Setting up Meetings with Foreign Collaborators
06.2019 – 07.2019 Community Manager MOVIDA –
Tunis, Tunisia
· Competitive, commercial, e-reputation monitoring
· Participates in the development of the communication strategy
· Production of content on the net (editorial, photo, video, sound)
· Animation of communities
· Scheduling posts
· Increase the digital presence and increase the visibility of the company on the web
01.2019 – 06.2019 Telemarketer Voicecom
Tunis, Tunisia
·Receive calls or contact customers by telephone from a customer (or prospect) file,
·Follow the previously established procedure (procedure on screen),
·Inform customers about the products or services offered, prices, payment terms, delivery times,
·Respond precisely to customer requests and objections,
·computer record the order or the appointment made with a sales representative,
·Report in writing on the result of their intervention (order, appointment with a sales representative, etc.).
Formation
2017 – 2020: Bachelor's degree in Digital Marketing – Central University
Tunis, Tunisia
2014 – 2017: Marketing and Communication – ISG TUNIS
Tunis, Tunisia
2014 – French Baccalaureate STMG – Science Tech. Marketing and Management – Lycée Avicenne
Tunis, Tunisia
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