Customer Service Sales Associate

JOSALA WELCH

*********@*****.***, Tel: 208-***-****

OBJECTIVE

Establish a career with a company that appreciates and values the talents that I provide and are willing to utilize these skills as building blocks for further enrichment, growth and promotion.

SKILLS & ABILITIES

Over 15 years of call center experience.

15 years of customer service/call center experience.

Made outbound calls to potential clients to set up a membership.

Thanks Received 70/100 calls per day using AMT database pitching

products for purchase and customer service.

Verify CC information and promoted identity theft protection.

Provided customer service for all inbound calls and settled any questions/issues in a timely manner.

Associates Degree in Applied Science.

Proficient in Microsoft Office.

Excell

Power Point

EXPERIENCE

EXPRESS EMPLOYMENT PROFESSIONALS – EMPLOYMENT SPECIALIST

06/2022 – 07/2022

Scheduled appointments, did interviews, matched people with jobs, answered telephones, problem solving, emailed resumes, Microsoft office, outlook talked to employers

BLATZ AUTOMOTIVE- SECRETARY

01/2020 – 01/2021

Scheduled appointments, customer service, excepted payments, bilked customers, closed out accounts, cleaned office

ATLAS STAFFING - SEASONAL POSITION - PEARSON’S CANDY.

10/2019 – 12/2019

SALES GENERALIST / PART–TIME - VICTORIA SECRET, SALEM, NH

07/2019 – 09/2019

Provided customer service to all customers that entered the store.

Cleaned up and kept store organized throughout the day.

Met sales quotas every week.

REALTOR – BRIDGE REALTY, Bloomington, MN

06/2016 – 06/201

Made outbound calls to potential clients who expressed interest in home ownership.

Clerical work filling, faxing, Scheduling and answering phones.

Created open houses to potential buyers.

SALES ASSOCIATE / PART TIME, VICTORIA SECRET, Maplewood Mall.

09/2015 – 06/2016

Provided customer service to customers on an intimate level.

Helped open and close the store during business hours.

Helped with restocking inventory and creating floor sets for marketing.

MEMBERSHIP REPRESENTATIVE, LA FITNESS, Saint Louis Park, MN – 04/2014-06/2015

Acted as customer support to provide information to the customer.

Sold gym member

ships and up sold them if available.

Made outbound calls to potential clients to set up a membership.

SALES CONSULTANT – CPP NORTH AMERICA/AMTRUST FINANCIAL, Saint Louis Park, MN

01/2013 – 04/2014

Received 70/90 phone calls daily using AMT database, pitching products for purchase and customer service.

Verify credit card info and educate customers on identity theft programs.

Billed purchases on to customers account.

Provided customer service to all inbound calls and settled any questions or issues in a timely manner.

Met all sales quotas and gained $1000 commission every month.

EDUCATION

HIGH TECH INSTITUTE/ANTHEM COLLEGE, Saint Louis Park, MN

Associates in Applied Science

Kapland Educational Service, Plymouth, MN

Real Estate Program

Lehman Center, Minneapolis, Mn

GED

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