Replenishment Associate Manager

MONIQUE DURON

**** ****** ** *****, ** ***** · 979-***-****

********@*****.***

Hardworking employee with training, managerial, and multi-tasking experience. Looking to secure a position to expand my knowledge and skills.

EXPERIENCE

08.04.2016 – PRESENT

911 DISPATCHER, Brazos county 911 district

Receive emergency and non-emergency phone calls from the general public providing law enforcement or medical response as needed. Dispatch for several agencies including the Bryan Police and Fire Department, the Brazos County Sheriff’s Office, Constables, and the Volunteer Fire Department. Followed all policies and procedures for each department ensuring proper service was provided to citizens in need. Multi-tasked by working a radio while answering phone calls as needed.

Took on the role as a team leader acting in a supervisor position when needed. Created spreadsheets for an on call system ensuring each employee received an even amount of on call days spread out each month.

Trained new employees on different aspects of the job such as dispatching, policies and procedures, and call taking.

Worked overtime during times of short staffing to ensure employees received their vacation days and time off.

09.2010-08.2014

REPLENISHMENT ASSOCIATE/HOLIDAY MANAGER, jc penney

Received trucks and unloaded and stocked merchandise weekly. Created signs for pricing and visuals as needed during different sales events.

Worked as a manager during the holiday season opening and closing the store and ensuring all employees followed proper policies and procedures

Created employee schedules weekly ensuring each department was staffed properly

Worked in the cash room counting down the registers from the previous night and making bank deposits. Filed all documentation to the cash room properly as well as properly disposing sensitive information

EDUCATION

DECEMBER 2016

BA IN BUSINESS MANAGEMENT, sam houston state university

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