Data Entry Front Desk
Resume:
Trina L.
Mayorga
*** *. ********* **. #* Hemet, CA
**************@*****.***
Seeking position in a reception or office environment where I can utilize my expertise in communicating with clients, managing all day-to-day business inquiries in person or via telephone/e-mail, performing data entry, handling forms, and coordinating customer care and administrative/clerical duties to maintain good business workflow and client satisfaction. Skills
• Medical Office Management
• Verbal and Written Communication
• Front Desk Customer Service
• Keyboarding and Data Entry
• Insurance Claims/Billing
• Medical Coding and Terminology
• Bilingual: English/Spanish
• Filing and Medical Records Management
• Scheduling
• Office Machines (Ten Key by touch, multi-
line telephone, Fax, Copy, Computer
Programs)
• Inventory, Ordering, and Shipping
• CPR/First Aid
Experience
Medical Records/File Clerk / Pam K. Janda M.D. INC, Fresno CA
Duties included filing, pulling charts, copying medical records, answering phones, and making appointments along with general office duties. Held position for 9 years. Position was eliminated due to introduction of electronic medical records system and downsizing. Medical Receptionist / Valley Medical Center, Fresno CA Greeted and engaged with patients, managed scheduling, organized and maintained files, answered phones and directed calls to appropriate departments, answered patient questions, performed administrative office support as needed.
Transcriber / Fresno Police Department, Fresno CA
Responsible for written and phone inquiries, took and transcribed dictation, verified accuracy of material to be filed, entered information on records, operated various office machines. File/Mail Clerk / Internal Revenue Service, Fresno CA Performed data entry, answered telephones and completed form orders, entered information on records and performed extensive records management, sorted and distributed various tax forms to their respective departments, handled money, utilized various office machines and performed general office duties.
2
Executive Secretary / Fresno Community Food Bank,
Fresno CA
Performed data entry, answered telephones, utilized office machines to complete tasks, processed form orders, entered information on records management, and handled various other duties as needed. Accuracy Auditor/Merchandise Handler / GAP Distribution Center, Fresno CA
Verified incoming merchandise to made corrections as needed in computer records system and verified merchandise for outgoing shipments. Kept track of employees’ error rates and reported to supervisor daily. Worked on terminal as well as in other departments such as inbound, order filling, unit pick and carton storage. Typed and processed turnover administrative reports for incoming shift. Executive Secretary / Fresno Mental Health, Fresno CA Performed data entry, answered telephones, utilized office machines to complete tasks, processed form orders, entered information on records management, and handled various other duties as needed. Receptionist / Lamanuzzi & Pantaleo LLC, Clovis CA Greeted clients, managed scheduling, answered phones and directed calls to appropriate departments, handled phone messaging, answered client questions, kept files up to date, and performed general administrative office support as needed.
Education
Associate of Science, Healthcare Administration / San Joaquin Valley College, Fresno CA
Certificate, Medical Receptionist / Central Valley College, Fresno CA
References
Pam K. Janda, M.D., Head Physician at Pam K. Janda, M.D., INC. 7078 N. Maple Ave #101, Fresno CA 93720 Phone: 559-***-**** E-mail: ********@*****.*** Larisa L. Broyles, Ph.D., Professor and Chair of Humanities, Education, Social & Behavioral Sciences at Moreno Valley College. 11630 Lasselle Street, Moreno Valley, CA 92551. Phone: 951-***-**** E-mail: ******.*******@***.***
Virginia Martinez, Accountant. 129 W. Birch Ave, Pinedale, CA 93650. Phone: 559-***-****
Contact this candidate