Customer Service Hostess

SKILLS

Critical thinking and problem

solving

Teamwork

Communication Skills

Time Management

Effective Time Management

Leadership

Ability to Multitask

Communication

Fast Learner

Ability to Work Under Pressure

Ability to Work in a Team

Food Safety and Sanitation

Advanced Communication

Customer 2

Desiree Martinez

* FRONT OF THE HOUSE

408-***-**** ***********@*****.***

PROFILE

A high energy restaurant leader skilled at welcoming guest and serving efficient dining

operations, with 2 years experience leading restaurants to reach company objectives. A

dynamic people centered leader, skilled to maintain a high standard of customer service,

morale, and appearance to uphold company policies and improve dining experience.

EMPLOYMENT HISTORY

Hostess at Red Robin, San Jose

July 2020 — November 2020

© Performing opening and closing procedures including paperwork according to the

established side work checklist

Perform in an extremely fast paced environment while maintaining focus and quality service.

Welcomed guest with great hospitality

Hostess at Buffalo Wild Wings, San Jose

December 2020 — December 2021

Warmly and promptly greeted guestwhen they arrived at the restaurant,

Completed all daily and cleaning tasks during each shift

Maintain a line of sight atmosphere controlled by circulating through the work area and

reporting any issues encountered.

Hostess/Server at Dave and Busters, Milpitas

April 2021 — Present

© Supervised server balanced and monitor table turnover to accurately seat customers and

keep customers happy.

Monitored guest for intoxication and immediately reported concerns to management,

contributing to a safe and welcoming environments for all patrons.

Cultivating positive guest relations by managing information and orchestrating speady

seating

Collected credit cards and cash payments and dispensed change for transactions.

EDUCATION

Diploma at William c. Overfelt High School, S;

August 2015 — June 21

REFERENCES

Frankie Martinez

‘Compass Group USA, Inc

*************@*****.***

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