Sheila Castillero

Plainsboro, NJ *****

adstny@r.postjobfree.com

+1-848-***-****

Planning, leading, organizing, and managing all aspects of an organization. Coordinate and facilitate good communication between departments.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Public Health Administrator

New Jersey Department of Health - New Jersey - (SMX Contractor) Manager: Robin Koerner - adstny@r.postjobfree.com

March 2020 to April 2022

Bilingual team supervisor

Medical interpreter

Customer Service

HIPAA regulations process

Evaluate cases status

Pediatric chronically ill patients

Documentation Management

Science Research

Account Management Specialist

Bank of America - Remote

January 2019 to February 2020

Bank Term Project

Account documentation management for internal branch departments, assisting managers and officers with banking data and access processes.

• Inbound calls and e-mails support

• Accounts management

• Branches support

Team Lead

West Windsor Board of Education - New Jersey

September 2017 to December 2018

Plan special activities for extended day school programs. Schedule and develop after school programs

Support and assist EDP classes.

Manage program budget and resources according to district policies and yearly metrics expenses. Customer Service Representative

Burlinton Coat Factory - New Jersey

February 2016 to August 2017

Customer service representative

Assist the store manager in merchandising

Receiving department

Barcode and reception.

Education

Master of Healthcare Administration in Public Health Grand Canyon University - Phoenix, AZ

March 2021 to Present

Bachelor of Science in Business Administration

Berkeley College

September 2016 to May 2019

Skills

• Public Health and Customer Service and Communication Skills (10+ years) (10+ years)

• Spanish

• Time Management (3 years)

• Management (3 years)

• English

• Interpretation

• Graphic Design

• Program Development

• Typing (10+ years)

• Computer skills

• Budgeting

• Help Desk

• Research

• Data Analysis

• Technical Support

• Data Collection

• Employee Orientation

• Research (3 years)

• Google Docs

• Usability

• Recruiting

• Translation

• Writing Skills

• Customer service

• Phone etiquette

• Zendesk

• Customer support

• Live chat

• Social media management

• Documentation review

• Office experience

• Communication skills

• Time management

• Typing

• GitHub

• WordPress

• Analysis skills

• Information security

• Preschool experience

• Bilingual

• Patient Monitoring

Languages

• English - Fluent

Contact this candidate