Regional Manager Administrator

PHILIP HASTINGS

***** ******** *****, *** *****, CA 92129

Home: 858-***-**** - Cell: 619-***-**** - ************@***.*** PROFESSIONAL SUMMARY

Innovative, customer-oriented healthcare administrator. Strong background in quality assurance, claims analysis and management principles and practices. Seeking a leadership role within an integrated delivery system.

Also have a skill set as a Claims Professional in the area of Workers' Compensation.

SKILLS

Planning and development

Analytical thinker

Accomplished leader

Independent judgment and decision

making

Promotes positive behavior

Project management authority

Strong p resentation skills

Supervisory training

Quality improvement competency

WORK HISTORY

Workers' Compensation Claims Administrator

San Diego Transit Corporation – San Diego, CA

Responsible for the administration of our self insured, self administered workers' compensation program handling a case load of up to 230 open claims. Regional Manager

Bierley & Associates – San Diego, CA

Managed a staff of 10 claims professionals to provide claims adjustment of injury claims of various self insured employers clients. The client base was comprised of hospitals and school districts, as well as public agencies.

Also a substantial degree of client relations to maintain a high level of communication regarding open claim files.

Marketing

San Diego Industrial Medical Group – San Diego, CA My primary responsibilities involved client relations with the employers,self-insured employers, and claims personnel of various insurance companies. I also assisted in the development of secondary care within the medical clinic. I was alsoresponsible for physician training regarding proper construction of medical reports. Owner

Industrial Medical Solutions – San Diego, CA

Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.

Developed and achieved financial and growth goals. Continually maintained and improved the company's reputation and positive image in the markets served.

Assisted in resolving and satisfying client requests and internal operational issues. Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.

Owner

Hastings & Associates – San Diego, CA

I have been self employed over the last many years providing medical management services as an independent contractor to various physician practices and MRI facilities. This involved marketing, staff training, and review of the author's medical report for grammar and completeness.

Administrator

Southland Spine & Rehabilitation Medical Group – Costa Mesa, CA Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.

Led the planning and achievement of goals and objectives consistent with the employers' mission and philosophy.

Recruited, hired, trained and coached on average of 20 to 25 new employees per year. Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.

Consistently complied with applicable laws and regulations and ensured facility was in keeping with the current climate regarding the care and treatment of injured workers'

Strategically planned methods to achieve operational goals and targets. Continually maintained and improved the company's reputation and positive image in the markets served.

Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork. Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.

Maintained good communication between department heads and medical staff by attending management meetings on a regular basis.

EDUCATION

Current Bachelor of Arts: Marketing

University of Phoenix - San Diego, CA

I continue to complete my undergraduate courses to obtain my degree. I have already completed all of my upper level courses.

Contact this candidate