C.Andrew Turner
**** ********* ****** ****, ****** MD 20706 301-***-**** *************@*****.***
Summary:
Motivated prevention case management specialist, talented at structuring plans to assist clients with their most urgent needs.
Passionate about servicing the clients and using resources to help achieve that goal.
Stellar at listening, empathy and getting the job done.
Talented as a coordinator to obtain funding and community resources
PROFESSIONAL EXPERIENCE:
Community Partnership For The Prevention of Homelessness 01/12 – Present
Administrative Assistant / Prevention Specialist
• Work directly for the Executive Director
• Created PDF attachments for client related files
• Maintained documents
• Served as receptionist
• Created documents using MS Word
• Scheduled Conference Room Meetings
• Conducted client interviews, including eligibility screening, documents
Temporary Agencies 04/11 – 08/12
• Assignments throughout DC, Maryland and Virginia
McKenna, Long & Aldridge 02/10 – 03/11
Central Records - IP Specialist
• Performed routine data entry required to update the records management system
• Maintained files in Records Services, including new file creation
• Backed up the Records Administrator during absences
• Conducted periodic inventories of all records held in workrooms
• Performed other duties as assigned
• IP Department work included filing Office Actions, Patent & Trademark Files, emails, and research
Various Temporary Agencies 06/09 - 02/10
• Assignments throughout DC, Maryland and Virginia
Wenderoth, Lind & Ponack 02/09 – 05/09
IP Specialist
• Scanned Trademark files and PDF documents
• Pulled Files, Office Actions and Patent files
Performed other projects as assigned
Cohen, Milstein, Hausfeld & Toll, PLLC 03/05 – 12/08
Records Specialist
• Worked directly with Records Manager with research and development of training material for formal training sessions on electronic document management system records management
• Scanning, workflow, basic records management and conducted training sessions
• Assisted inventory department regarding determination of which document series needed to be addressed on records retention schedule
• Assists in writing records series descriptions, identifying media of records
• Analyzed current record keeping methods to ascertain division needs and recommended updates and improvements
• Categorized record series and determination of best method for filing records for specific records series
• Reviewed records and management procedures and recommended changes to ensure procedures were being followed by department staff
• Assisted with researching electronic form tools and techniques for forms management
• Identified and assisted with analyzing internal processes where electronic forms would reduce paper and data entry
• Recommend needed changes, maintained department forms database, worked with developers on forms automation and workflow
• Assisted in supervising records department staff
Palmer Legal Staffing Services 05/04 – 03/05
Records Coordinator
• Specialization in patent and trademark docketing using CPI and FileSurf software
• Strong organizational skills along with the ability to work well both independently and as part of a team
• Maintained case files and client files, data entry and file creation using LegalKey
• Filled records requests, delivered files and shelved returned files
• Managed the docket, processed court mail, researched litigants and courts, monitored filings, and notified related practice groups of developments
• Performed time sensitive work for senior level attorneys
• Other duties as assigned by Records Supervisor
Arent, Fox, Kinter, Plotkin & Kahn, PLLC – Washington, DC 10/02 – 05/04
Intellectual Property Records Specialist
• Clerical and docketing functions associated with maintenance of the firm’s IP Prosecution Group records
• Maintained electronic database system using CPI Patent, FileSurf and IManage.
• Responsible for IP Records retention and electronic requests for delivery or pick up of files
• Responsible for indexing and preparation of files for off-site storage
• Other duties as assigned
EDUCATION:
Certification in Records Management at PCT Institute, Silver Spring, MD 1989
High School Diploma
SKILLS:
MS Office, Legal Key, File Surf Software, 50 plus typing speed, prevention, wrap-around services