Career Summary
I am a professional with a team oriented mindset, who is passionate about making a difference in the community and helping others. I thrive on providing exceptional listening skills, enthusiastic problem solving, and actively provide feedback and any follow up mentoring. I believe in making a difference and leading others by my examples.
Skills Summary
●Active NPI number 106*******
●Attend Medicaid Managed Care Training several times throughout the year to stay current on regulations.
●Annual review CARF accreditation procedures for compliance.
●Performed Administrative and Clinical tasks in Mental Health Office Management Duties
●Collaborated/communicated with multiple Management teams
●Increased staff compliance by 80% by creating detailed training materials, providing them with resources and writing clear and accurate treatment plans for them to work with.
●Increased client compliance by 90% by building rapport and holding them accountable.
●Increased revenue by 70% by optimizing productivity with my excellent problems solving abilities.
●Reduced Medicaid denials by 80% by implementing clinical procedures.
●Trained in Digital Photography
●Empowered children to succeed to their best abilities by building their self esteem and confidence while teaching daily life skills.
●Social Media
Education
●2010 Associate Degree, Criminal Justice Delgado Community College
Academic Excellence Award recipient; Honors Graduate GPA 3.625
●2014 Bachelor Degree of Science, Criminal Justice &
Associate Degree, Additive Behavior Counseling Southern University at New Orleans
Graduated Magna Cum Laude GPA 3.793
●2015 Master of Science in Social Work Southern University at New Orleans
12 credit hours completed
Work Experience
●2017-Present Owner/Crafter Carver’s Craffiti
●9/21-2/22. Office Manager Abundant Counseling (part time temporary)
●5/21-7/21. Photographer Lifetouch/ JC Penney’s Portrait Studios (part time)
●8/19-11/19 Coach/Mentor Metairie’s Best After School Program (program closed)
●11/18-12-18. Photographer Cherryhill -Esplanade’s Santa Photos (seasonal)
●09/18-11/18 Sales associate Micheal’s Craft Store (seasonal)
●11/17-3/18 Store Manager Ion Alkaline Water (Location closed)
●08/17-11/17 Teen Coordinator Boys and Girls Club
●03/17-5/17 Janitorial Assistance JaniKing (temporary)
●09/16-3/17 Mental Health Specialist Choices Behavioral Health and Wellness
●03/16-05/16 Office Assistant Antique Restoration and Refinishing (temporary)
●10/15-01/16 Store Clerk World Market Elmwood (seasonal)
●10/15-12/15 Photographer Life-touch/JCPenney’ s Portarit Studios (seasonal)
●12/14-06/15 Office Clerk / Mental Health Specialist Community Care Solutions
●03/13-11/14 Sr. Administrative Assistant PetroChem Inspection Services
●4/10- 12/12 Office Manager Greenpath International Inc.
Trainings
●Medicaid Managed Care Training for Community Care Mental Health Agencies: Training’s covered ROI training, Clinical documentation, treatment planning, Integrated Telehealth, Coordination of Care, and Quality Assurance Monitoring
●Sharenote 101 and Advanced Trainings
Awards and Achievements
●Member of SPESA (Students for Prevention and Education of Substance Abuse)
●Internships: State Police Department, Kenner Citizenship Academy, Gateway Recovery Systems, and J&D Electronics (PI Agency)
●Named 'Employee of the Month at. Greenpath International, Inc for incorporating a better and effective management style
●Certified Specialist in Release of Information (ROI)
●Volunteer work done with SPESA, Habitat for Humanity, and The Acorn Farm.