Customer Service Education Specialist
Resume:
Liberty K. Black
***** *. **** ** *******, AZ ***24
***********@*****.***
Objective
To find employment in a customer service capacity, serving the public with information.
Academic Details
Indian Hills Community
Associate of Arts, 3.1, 1997
Centerville High School
Diploma of General Studies, 2.9%, 1995
Work Experience
A Lighter Me
Patient Coordinator, Jul 2016 - till date
Role : Sales
Pearson Government Solutions
Supervisor, May 2002 - Jan 2005
Role : Department of Education
F.A.F.S.A. & Secondary Education Specialist
American Consolidated Loan Service
Collections, Apr 2007 - Sep 2007
Role : Loan Packaging Specialist
Project Details
Loan Tracking and Loss
Discovered missing clients and loans that were not being repackaged appropriately. Created a
think tank to streamline the client subsidized & unsubsidized loans for consolidation & package
completion.
Period : 6 months Team Size: 5
Role : Contacting lenders to release loans in a timely manner per Department of Education lending
practices.
Field of Interests
Customer Service
Skills
Social Media IG/FB/Twitter platforms
Typing WPM: 45
Microsoft Office Proficient
15 Years Telephone Dialog Specialist
Strength
Communications
Hobbies
Abstract Art
Literature
Current Events
Epilepsy Advocate
Reference
Andrea Price Fields
Coworker
Pizza Hut
**********@*****.***
Megan Caywood
Coworker
*****.*******@*****.***
Misty Ruffino
CoWorker
Pearson Government Solutions
*************@*****.***
Declaration
I here by declare that the above furnished information is authentic to the best of my knowledge.
(Liberty K. Black)
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