Karen Bailey
**** *** *** **** **********, MD ***36
**************@*****.*** 443-***-****
Accomplished marketing professional with 10+ years of experience in overseeing successful marketing programs across multiple channels. Demonstrate expertise in managing client relationships. Extensive knowledge in the following areas: marketing, sales, brand management, budgeting, messaging, customer experience, and strategy management. Provide leadership in dynamic and fast-paced environments working independently as well as collaborating with teams. Skilled in performing and leading in sales and marketing initiatives. Experience in implementing innovative promotions to target different audiences as well as to achieve desired sales outcomes.
Exceptional Interpersonal and Communication Skills – Proficient in promoting confidence and maintaining long-term relationships while successfully interfacing with people from diverse backgrounds and cultures.
Problem Solving – Proven ability to troubleshoot and develop both creative and innovative solutions to meet challenges. Successfully manages change for improved performance and greater team efficiency.
Work Ethic and Professionalism – Solid professional standards and excellent track record of dependability. Maintains a clear focus on achieving bottom-line results while always ensuring customer satisfaction.
Professional Experience
HCR – Home Customers Remodeling Columbia, MD
Marketing Manager / Sales Representative December 2021 – Present
Work out of different kiosk locations to talk to potential clients and turn them to leads. Set up clients for appointments/estimates with HCR. Enlighten clients what HCR can offer (products, financing, etc.).
Use effective communication techniques to report progress and provide feedback to the marketing team.
Evaluate new target markets, and participate in development and execution of new marketing strategies.
Visit retail locations and retail shows. Set new company records for most leads that translated into sales.
Trainer – Bass Lessons March 2020 – December 2021
As a professional Bass Teacher, was adept at creating custom lesson plans for students – advising students on music equipment purchases and encouraging students to learn on their own to enhance their lessons.
2020 Companies Fort Worth, TX
Marketing Manager December 2017 – March 2020
Worked out operations for retail location. Hired and trained Sales Representative in various locations.
Recognized as #1 in the country (NRG campaign). Oversaw marketing functions and operational aspects.
Led large agency team to maintain entrepreneurial passion and energy. Built/retained client relationships.
Forecasted, measured, analyzed, and reported on the impact of marketing activities such as: lead generation, sales pipeline, deal wins, sales cycle length, marketing segments, campaign, and events.
Commerce Energy Philadelphia, PA
Solicitation Permit Consultant October 2012 – April 2017
Covered territories that spanned Eastern Seaboard of Canada and USA. Worked with municipalities to have permits approved for sales representatives to canvas neighborhoods for sales.
Certifications
Certified Crime Scene Technician 2005
Education
Kaplan University – Bachelor of Science in Criminal Justice 2007