Resources Manager Administrative
Resume:
Nigar Suleymanova\CV
NIGAR SULEYMANOVA
Certified Human Resources Manager (CHRM™)
CURRICULUM VITAE
ADDRESS: Azerbaijan Republic, Baku, 3 A. Isgandarov str., apt. 22 TELEPHONE: (+994 12) 409 16 02 (home)
(+994 50) 201 66 56 (mobile)
EMAIL: *****.***********@*****.***
DATE OF BIRTH: 12 July 1975
GENDER: Female
EDUCATION: 1993-1997
Baku Institute of Social Management & Political Science Social Management & Sociology Department
Bachelor’s Diploma in Sociology
1997-1999
Baku Institute of Social Management & Political Science Social Management & Sociology Department
Master’s Diploma in Sociology of Management
TRAINING & SEMINARS: “The world of creativity” (Istanbul, Turkey)
“Time Management” (Baku, Azerbaijan)
“Train the Trainer” (Istanbul, Turkey)
“Targeted Selection Interview” (Istanbul, Turkey)
“General Interviewing Skills” (Baku, Azerbaijan)
“Basic HSE Induction” (Baku, Azerbaijan)
“Basic First Aid” (Baku, Azerbaijan)
“HR techniques” (New York, USA)
“Yes I Can” (Istanbul, Turkey)
“General Training Techniques” (Istanbul, Turkey)
“HROD Conference” (Innsbruck, Austria)
“HR Architecture Series” by Leoron (Baku, Azerbaijan)
“Certified Human Resources Manager (CHRM™)” by IABFM LANGUAGES: Azerbaijani (Native-Fluent); Russian (Native-Fluent); English (Fluent) Turkish (Good)
COMPUTER SKILLS: Microsoft Windows
MS Office: Word, Excel, Power Point; Adobe PhotoShop. Internet & E-mail applications
WORK EXPERIENCE:
“AZMADE GROUP” MMC – (17 September 2019 – up today) Head of HR/Since 01.04.2021 (after structural changes) – HR Manager Duties included:
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• Developing and administering human resources plans and procedures that relate to company personnel; Planning, organizing, and controlling the activities and actions of the HR department;
• Preparing or updating employment records related to hiring, transferring, promoting, and terminating as required by local legislation;
• Ensuring new hire paperwork is completed and processed as required by local legislation;
• Planning and establishment of recruitment and selection process within the Company
• Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
(preparation of Job Offers and further communication);
• Creating and revising personnel job descriptions;
• Developing, revising, and recommending personnel policies and procedures;
• Overseeing recruitment efforts for all personnel, including writing and placing job ads;
• Conducting new employee orientations and employee relations counseling;
• Maintaining department records and reports (HR analytics);
• Maintaining company directory and other organizational charts;
• Preparing government reports as to remain in compliance;
• Preparing contracts, gathering all initial documents, having database of employees.
• Medical, compulsory, motor and other types of insurance administering;
• Corporate communication;
• HR analytics;
• Legal advisory and consultation to the subsidiary Companies;
• Ongoing coaching and assistance to subsidiaries’ HR departments, including recruitment process, counselling (whenever needed), overall HR workflow, employee engagement, HR information systems (HRIS) all other activities arise
• by operation needs;
• Handles employee-employer related issues in Head Office and whenever needed supports subsidiaries’ HR departments
• Administrative work: organizing of business trips (tickets, hotel, transportation)
• Other duties as required
“PMD Hospitality LLC” (13 November 2017 – 06 September 2019) Group Human Resources Team Leader
Duties included:
• Massive recruitment for Group Hotels in regions both management and line staff level (pre-opening phase)
• All related HR paperwork for security check up and further recruitment
• Placement of new hires (including the relocation activities)
• Provide guidance, counseling, coaching, and advice to HR Managers on spots and employees to achieve consistency in dissemination of policies, procedures and law, as they relate to Human Resources issues
• Prepare all paperwork for hiring, promoting, transferring, terminating employees of Company, assuring that the necessary approvals are in place
• HR Audits within the Hotels, preparation of HR Audit reports for management
• Implementation of HR Policies & Procedures, adjusting them as per requirments
• All other activities by operations needs
“Azerbaijan Islamic Solidarity Games Operation Commitee” (19 September 2016 – 31 May 2017) Sr. Manager, HR Operations (Project Assignment)
Duties included:
• To develop & monitor HR/WKF Policies & Procedures (including those that are required by governing law and regulation)
• Provide guidance, counseling, coaching, and advice to managers (both international & national) and employees to achieve consistency in dissemination of policies, procedures and law, as they relate to Human Resources issues
• To ensure consistent, equal, fair and legal treatment of employees
• To review legislation to assess industry trends
• To coordinate and participate with management in disciplinary or termination proceedings Uniforms experience (as an additional responsibility to refill Uniforms Manager role): Nigar Suleymanova\CV
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Duties included:
Responsible for managing and chasing the uniform programme for the 4th Islamic Solidarity Games. Role required to supply a functional and on-brand uniform to almost 15,000 members of the Games-time workforce, volunteers, technical officials and contractors across 4 uniform ranges within tight time constraints.
• To deliver the uniform project on time and in compliance to budget
• To develop 4 uniform ranges including tailored suits, a functional workforce uniform and a heavy duty contractor uniform
• To maintain the constant communication with the local uniforms’ supplier in order to maintain and/or adjust the Critical Path and Production Calendar
• To participate closely in process of fabrics, colors and accessories selection
• To liaise with procurement for exploring the external suppliers for producing some uniform items (ties, scarves, armbands, bum bags and ponchos) in order to ensure the compliance with design & brand requirements
• To oversee the uniform design, development and production process, working with the suppliers to translate the uniform designs into functional uniforms
• To organize wearer trials and focus groups to ensure all ranges were fit for purpose
• To develop and launch uniforms size survey for workforce and technical officials
• To generate the sized uniform order by gathering relevant sizing information and calculating required overage while remaining within budget and acceptable risk levels
• To create and implement the policies and procedures related to uniform standards and requirements
• To develop and launch the Uniform Story Book film Games-time Role:
Workforce Operations Manager at Games Headquarter
Duties included:
• Daily support to WKF processes in GHQ and at Venues
• Daily WKF reports to Games Operations Center WKF regarding staff and volunteers attendance, attrition and any problems raised during the day.
“SOS Children’s Villages Azerbaijan” (28 April 2016 – 18 September 2016) HR Manager (Project Assignment)
Duties included:
• Responsible for the development, coordination, control, evaluation and maintenance of HR work within the
• National Association and the implementation of the HR Manual standards in the National Association (National Office, facilities/programmes).
• Ensures the implementation, review, adaptation, follow-up and further development of all standards,
• guidelines, systems and processes related to the HR areas based on the HR cycle; Personnel Planning & Job Design, Recruitment & Selection, Orientation & Integration, Learning & Career Development, Performance Management, Phase-out/ Retirement
• Leads national Job Family development. Responsible for the compensation process, ensures the
• implementation of the system and yearly review (including adaptation the National Job Family levels and the salary bands, preparing the Manager Worksheet, organising and facilitating the performance conferences, requesting the merit budget, including the salary data in the budgeting process, informing payroll on the new salaries).
• Ensures the organisation and evaluation of supporting activities like supervision, coaching and team
• development as well as opinion and moods researches based on needs.
• Leading of 2 HR co-worker.
• Prepares semi-annual and annual KPI HR and Compensation Reports for International Regional Office.
“Baku European Games Operation Committee” (Baku 2015) – First European Games (25 November 2013 – 30.06.2015) Senior Manager, HR Operations
Duties included:
• To define the strategy for managing multiple and/or complex projects. Nigar Suleymanova\CV
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• To supervise development of project plans to meet project objectives and budget. Assumes accountability for changes.
• To ensure the collective skills and competencies are available to deliver the project.
• To focus efforts of the team on the relevant project issues, monitors progress and escalates issues affecting the project.
• To assimilate complex data in short timeframes, evaluates alternatives, and recommends practical and achievable solutions.
• To lead and generate a vision, establishes direction and motivates people to focus efforts and build commitment towards achieving the project goals.
• To encourage cooperation within teams and addresses conflicts quickly and proactively.
• To recognize and harness the diversity of talent in the team.
• To propose and deliver solutions for complex matters, including technical issues.
• To take responsibility and ownership for ensuring quality work completed/delivered efficiently within
• deadline and budget.
• To addresses situations before they become crises and develops solutions to avoid recurrence.
• To communicate a value proposition effectively and with impact, identifying key issues and articulating actions.
• Preparation the staff communication related to Outplacement Programme and Staff Exit Training experience:
• Conduct orientation sessions and arrange on-the-job training for new hires.
• Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
• Develop testing and evaluation procedures.
• Conduct or arrange for ongoing HR related training and personal development classes for staff members.
• Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
• Develop and organize training manuals, handouts, and other educational materials Games-time Role:
Workforce Operations Manager at Games Headquarter
Duties included:
• Arranging the WKF check-in desk, system and processes in GHQ.
• Daily check-in process of GHQ workforce and volunteers, including scanning of the Accreditation cards, distribution of meal vouchers, rewards & recognition items, staff news and etc
• Daily meal forecast reports preparation for Catering Department to ensure sufficient number of meal vouchers for all GHQ workforce and volunteers.
• Daily WKF reports to Games Operations Center WKF regarding staff and volunteers attendance, attrition and any problems arised during the day.
“Retail Group Azerbaijan” LLC – official master franchisee of İnditex Brands in Azerbaijan (23 May 2012 – 22 November 2013)
Human Resources and Recruitment Manager (has been transferred to be in charge with other fashion brands (out of Debenhams)
Duties included:
• To deal with face to face enquiries, e-mail and telephone queries and other questions about HR procedures, systems and entitlements in a responsive and professional manner.
• Ensure that HR processes are carried out efficiently including recruitment processes, new starter processes, leavers processes, payroll processing and all other HR administrative duties.
• Liaise with supervisors to ensure the timely and accurate submission of HR paperwork.
• Maintain and input data onto the HR System and / or other databases ensuring that the information is timely and accurate.
• Support the HR department in the production of requirement reports.
• General filing and office duties.
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• Assist & provide administrative support as necessary for all other HR related activities. Provide similar support for other departments as required.
• Assume and attend to additional related assignment as per agreed with the management.
• Selection and recruitment of the new personnel for all Stores
• Updating and preparation of HR procedures, policies, JDs and other HR related documents. Infinity LLC – official master franchisee of Debenhams in Azerbaijan (18 January 2010 – 22 May 2012 )
(Fashion Retail)
Human Resources Manager
Duties included:
• Pre-opening activities
• Establishing and developing HR system
• Standardizing filing system for HR Department, Development, review, implementation and control of HR policies and procedures in line with company policy, budgets and legal requirements:- training & development, induction, performance management, recruitment and selection, redundancy, discipline and grievance, absence, relocation and travel
• Management of the training function to ensure compliance with company and department training plans, budget, job functionality
• Payroll and salary calculation
• Recruiting, interviewing and testing of applicants,
• Prepare all paperwork for hiring, promoting, transferring, terminating employees of Company, assuring that the necessary approvals are in place,
• Administration and issuance of all Contracts of Employment and Job Descriptions to meet Company policy and legal requirements
• Destination services (arranging tickets, visas and work permits for both local and expatriate staff)
• Written and verbal translation services in 3 languages
• HR support to other daughter companies (F&B sector, construction and e.t.c)
• Liaison with State authorities such as Ministry of Labor, State Social Protection Fund, Pension Fund, ministries and Embassies as required.
• Other non-HR activities as required
Rapid Solutions LTD (21 August 2007 – 15 January 2010) Human Resources Manager
Duties included:
• Development, review, implementation and control of HR policies and procedures in line with company policy, budgets and legal requirements:- training & development, induction, performance management, recruitment and selection, redundancy, discipline and grievance, absence, relocation and travel
• Development & review of the Company Handbooks
• Implementation and maintenance of an integrated personnel and training database, in order to establish, analyses, monitor and report on manpower resources and statistical information
• Administration and issuance of all Contracts of Employment to meet Company policy and legal requirements
• Management of the administration, pertaining to personnel transferring within the group e.g. expatriates, short term assignments
• Management of the personnel logistics function to ensure efficient utilization of manpower and to ensure, as appropriate, cost effective travel and accommodation arrangements
• Management of the training function to ensure compliance with company and department training plans, budget, job functionality
• Provision of substantial statistical data for Managing Director
• Responsible for ensuring exit interviews take place and finding from interview collated for data purposes and for onpass to appropriate manager
Park Inn Azerbaijan Hotel, Baku – Rezidor SAS (07 October 2005 – 15 August 2007) Human Resources Manager (for pre-opening and post-opening period) Duties included:
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• Pre-opening activities
• Establishing and developing HR system
• Standardizing filing system for HR Department,
• Training management (have performed the Trainer role based on specially designed program “Yes I Can” for Rezidor SAS.
• Payroll and salary calculation
• Recruiting, interviewing and testing of applicants,
• Prepare all paperwork for hiring, promoting, transferring, terminating employees of Company, assuring that the necessary approvals are in place,
• Preparing employee contracts and consultant agreements,
• Destination services (arranging tickets, visas and work permits for both local and expatriate staff)
• Organizing semi-annual medical check-ups for sanitary staff and annual check ups for hotel staff
• Timesheets checking, creating duty schedules and their tracking International Rescue Committee Azerbaijan Program (USA Humanitarian Organization)
(24 March 2004 – 06 October 2005)
Human Resources and Administrative Manager
Duties included:
• Prepare contract letters in accordance with Labor Code of Azerbaijan & IRC internal personnel policies; provide orientation on IRC policies & procedures
• Ensure proper implementation and review of all Expatriate & National Staff Personnel Policies as well as maintenance of the personnel files both expatriate and national staff
• Prepare all required paper work for transferred, resigned, terminated staff
• Monitoring of field offices for compliance with IRC requirement
• Prepare payroll for Baku based staff
• Ensure all staff complete timesheets correctly on the salary payday
• Review timesheets, leave and other forms for international and Baku based national staff
• Track Leave balances for both international and Baku based national staff
• Coordinate daily or weekly work schedule of administrative staff ( administrative officer, office guards, cleaner and housekeepers in Baku office ) Ensure that all administrative staff is effectively managing their work and time
• Coordinate daily work schedule of Baku based drivers.
• Prepare the lease agreement or contracts as required. Participate in negotiations with landlords or service provider.
• Insure that IRC in compliance with lease or contract terms, all contracts timely updated & revised
• Provide Finance department with lease report for payment at the end of each month
• Supervise the physical inventory of office equipment and furniture
• Coordinate with IRC Finance department regarding administrative budget for projections of office supplies, equipment and furniture
• Check the purchase request for office supplies for all IRC offices
• Acquire international and Azerbaijan visas for IRC staff.
• Prepare and send out invitation letters for IRC Azerbaijan visitors.
• Monthly bases check Store room in Baku office
• Maintain all IRC office files and binders (Legal documents etc)
• Attending in all related to position meetings
• Update IRC internal personnel manual as required
• Use all sources to place advertisement and be responsible to find new sources Consolidated Contractors International Company (Baku – Tbilisi – Ceyhan Pipeline Project)
(04 December 2002 – 23 March 2004)
Human Resources Officer (Project Assignment)
Duties included:
• Recruitment, placement and outplacement of local personnel (conducting interviews and effectuates recruitment, all paperwork for hiring, promoting, transferring and terminating employees of the direct CCIC and subcontractors’ staff),
• Keep and issue workbooks for all local employees according to the local laws and legislation,
• Organizing pre-employment medical check-up & medical insurance for employees and get certificates whenever they need
(partial responsibility for quarterly BTC audits regarding Health program),
• Organizing opening & receiving salary cards for employees, Nigar Suleymanova\CV
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• Labor market study, annual salary structure,
• Analysis of compensation and benefits market and making specific recommendation to the management,
• Creation and development of policies and procedures with regard to Labour Code,
• Co-ordination and planning of office management training programs (training needs analyses),
• Weekly and monthly manpower reports to Management,
• Assistance in solving professional & personnel problems,
• Limited activity for expatriate staff of Company,
• Dealing with the Ministry of Labour as well as Labour Inspection,
• Other HR and Administration related issues by necessity. Procter & Gamble EE Inc. Azerbaijan Branch
(01 September 1999 – 29 November 2002)
Human Resources Assistant & Office Services Coordinator (responsibility both in Azerbaijan and Georgia) Duties included:
• Standardizing filing system for HR Department,
• Recruiting, interviewing and testing of applicants,
• Preparation and conducting of tests (on special P & G Problem Solving Test recruiting base),
• Prepare all paperwork for hiring, promoting, transferring, terminating employees of Company, assuring that the necessary approvals are in place,
• Organizing, maintaining, updating individual personnel files and documents on a special applicants tracking database allowing all forms of reporting to company management,
• Participating in meetings determining Personnel Policy, General Principles and Core values of the company and investigating Azerbaijan Laws and benefits regarding local personnel,
• Dealing with insurance cases (Motor, Commercial and Health),
• Preparing employee contracts and consultant agreements,
• Preparing of presentations, meetings both to local and foreign authorities,
• Monthly and annual reporting to line-managers,
• Participating on annual Salary Survey meetings,
• Marketing and sociological researches,
• Assistance in solving professional and personal problems,
• Assistance in all aspects for foreign personnel of company,
• Creating Company’s Policies and general procedures
• Office support.
Procter & Gamble EE Inc. Azerbaijan Branch
(01 October, 1998 - 31 July, 1999)
Executive Secretary for Human Resources Department Duties included:
• Daily control and filing of incoming documentation, application forms etc.,
• Maintaining correspondence with the local and foreign companies,
• Assisting for preparing and translating of relevant HR sheets, schedules, tables, reports, databases,
• Input data into RAMS (Specially designed Microsoft Access database),
• Submission of daily timesheets,
• Assisting for preparing tests, interviews with the applicants,
• Assisting on meetings, presentations.
References and certificates are available upon request
Contact this candidate