Rosemary Knudsen

Seasoned Hotel And Travel Agent Consultant

San Antonio, TX 78245

adstgq@r.postjobfree.com

+1-210-***-****

Advise managers,desk clerks, or administrative personnel of rooms ready for occupancy. Coordinate activities with other departments to make sure, that services are provided in effect and timely matter. Establish and implement operations standards and procedures for the departments supervised. Inspect and evaluate the physical condition of guests rooms to determine the type of work is required. Conducts departure arrival, damage deep cleans and light examination of all guests rooms and public areas, to ensure the proper standards of cleanliness for residents guests and staff. Experience Travel agent consultant, certified professional Homebased. Arrange both domestic and international flights, hotels and car rentals. I'm a people person and one of my favorite Is to serve. Willing to relocate to: Las Vegas, NV - Las Vegas, NV - Work Experience

Housekeeper/ Inspector

Home2 Suites & Tru by Hilton - San Antonio, TX

October 2021 to Present

Certified Independent Travel Agent

Paycation Rp travel agency Owner - United States

February 2004 to Present

Arrange flights, insurance and accommodations, Using a booking system to secure holidays. Collecting and processing payments. Advising clients of travel arrangements, e, g. Visas and passports. Sending out tickets to clients. Keep clients up to date of travel plans. February 2004 to Present

Arranging flights, insurance accommodations. Using a booking system to secure holidays. Collecting and processing payments. Advising clients on travel arrangements. e, g, visas and passports. Sending tickets to clients. Keeping clients up to date with any changes. Airbnb Host

Family own ARBNB Samoa Host/Vacation /Extended Stay Rentals - Village Aua May 1989 to Present

Helping in managing reservation, informing guests/residents about our arbnb,offering services in tourism the, islands the hottest attractions about our cultural heritage etc. Coordinate departure and arrival, on behalf half of the owner (Father Dad). Making sure the home is neat, tidy, and making sure that the arbnb, is fully fresh amenities. Some cash handling through different, payments sources Responsible in helping with resolving guests/residents issues, concerns and complaints that, they might have etc. Housekeeper

Baymont Inn and Suites - San Marcos, TX

December 2018 to June 2020

Responsible for cleaning rooms in the hotel every day, with a particularly thorough cleaning after guests check out on their last day. On a day to day basis, I'm also responsible for cleaning rooms making beds, swapping used towels for fresh ones, cleaning and disinfecting the bathroom and providing new toiletries as provided by the hotel, vacuuming the carpet, and taking the trash away. When a guest checks out, hotel we change the sheets on the bed and polish the furniture. In addition any lost and found items, that was left in all checkouts we turn it in the front desk.Etc Housekeeper

Quality Inn and Suites - Rock Springs, WY

August 2017 to November 2018

Performed general cleaning assignments and services in hotel rooms, hallways and common areas. Established and maintained clean and comfortable home environments by cleaning duties, including vacuuming, cleaning windows, dusting, and bathrooms. Assisted customers by providing detailed information, resolving their complaints, and putting smiles on their faces. Reported any damage, maintenance problems, safety issues, and potential hazards to management, ensuring adherence to safety code procedures.

TJ Maxx Sales Associate

TJMAX - Rock Springs, WY

February 2017 to October 2018

Greet customers, stocking, Assist in Dressing room, arranging sorting clothes, shoes and many more. Housekeeper

Drury Inn & Suites Hotel - San Antonio, TX

June 2015 to September 2017

Performed general cleaning assignments and services in hotel rooms. Room cleaning average about 25, depends on daily occupancy's, and departures. Assists customers by providing detailed information, resolving their complaints, and putting smiles on their faces. Report damage, and maintenance problems to head housekeeper. Perform other duties, in laundry department as needed. Etc.

Housekeeper/Assistant

Holiday inn express - San Antonio, TX

May 2013 to June 2015

Assists and supervise in coordinating activities of room attendant. Assists in the managing and directing of the day, to day operations of all housekeeping, and laundry departments. Housekeeper/Assistant

Stabridge suites and hotel - San Antonio, TX

May 2012 to May 2013

Perform general cleaning assignments and services in hotel rooms, hallways and common areas. Established and maintained clean and comfortable home environment for guests. Assists in all day to day operations, in housekeeping and laundry department. Overnight Stocker

Walmart neighborhood market - San Antonio, TX

November 2007 to September 2009

Stocking shelves with general merchandise, such as Dairy, Meat, Produce, and HBA Help in setting up in -caps etc.

Sales Associate/Stocker

Dollar General - San Antonio, TX

March 2005 to November 2007

Greet customers help and assist customers in finding an item in the store or answering and questions that they might have about a product. Clean refresh store, stocking shelves with general merchandise. Handling cash register etc

Hostess/Waitress

Evalan’s Motel/Restaurant - Pago Pago, AS

May 2000 to October 2001

Greeting guests at the door. Seats and present clean menus, to guest in a professional and friendly quick manner. Assists in other duties, in Motel.

Education

Associate in Hotel

Honolulu travel institute of the pacific - Honolulu, HI March 2001 to February 2004

Diploma in Data

Hawaii business college - Honolulu, HI

June 1987 to November 1987

Diploma

Nanakuli High & Intermediate School - Honolulu, HI September 1981 to May 1986

Skills

• Telephone switch board operator (5 years)

• Data Entry (5 years)

• Reservations travel and tourism (10+ years)

• Housekeeping (10+ years)

• Cleaning Experience (10+ years)

• Insurance Sales

• Residential Cleaning

• Conflict Management

• Account Management

• Cold Calling (2 years)

• Laundry (8 years)

• Microsoft Outlook (9 years)

• Marketing

• Hotel experience

• Cleaning

• Benefits administration

• Supervising experience

• English

• Housekeeping Supervisor, Room Inspector and Warehouse Cleaner. Customer Service Arranging flights both domestic and international flights using computer reservation computer programs. Knowledge in using office machines. Such as Sabre airlines booking software, Microsoft, Receptionist team operator etc (10+ years)

• Retail Sales

• Management

Certifications and Licenses

Certified Travel Agent March 2005 to Present driver's license Customer Focus

& Orientation Completed

Assessments

Cleaner Fit — Proficient

October 2020

Measures the traits that are important for successful cleaners Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Cleaner fit — Proficient

May 2021

Measures the traits that are important for successful cleaners Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Cleaner fit — Proficient

May 2021

Measures the traits that are important for successful cleaners Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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